eCasework
7.4#3 in public sector crm softwareFrom £100 a yearAndroidiOSWebAPI
VisiteCasework vs efficy Public Sector CRM
efficy Public Sector CRM
7.2#5 in public sector crm softwareFrom €69 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | eCasework | efficy Public Sector CRM |
|---|---|---|
| Certifications | The site states that eCasework and its server infrastructure are G-Cloud certified and that the company is ISO 27001:2017 certified. | Efficy's Trust Center lists ISO 27001, ISO 27701, GDPR, the NIS 2 Directive, and ISO 9001 under compliance. |
| Founded | 1989 | 2005 |
| Headquarters | Brixton, London, United Kingdom | Brussels, Belgium |
| Licence | The reviewed terms describe eCasework as a proprietary SaaS service from Porism Limited and state no open-source licence for the product. | Efficy is proprietary software: the terms grant use rights, do not provide source programs and reserve intellectual-property ownership to the provider. |
| Purpose | eCasework is case management and CRM software for councillors, MLAs, AMs, MPs, MSPs and unions. | Efficy describes the product as a way for public organizations to manage requests from users, constituents, and citizens and improve response times and satisfaction. |
| Rating on Capterra | 4.8 out of 5 from 9 reviews | 3.9 out of 5 from 91 reviews |
| Rating on GetApp | 4.8 out of 5 from 9 reviews | 3.9 out of 5 from 91 reviews |
eCasework plans
- G-Cloud eCasework SaaS£100 a year
- Individuals£100 a year
- TeamsPriced on request
efficy Public Sector CRM plans
- Customer Service€69 a month
- Sales€69 a month
- All-in-one€89 a month
- Custom & Intelligent€119 a month
Pick eCasework if…
eCasework suits elected representatives and unions that need to manage constituent cases, contacts, correspondence, and deadlines. Individuals and teams can choose plans with different caseworker arrangements.
Pick efficy Public Sector CRM if…
It is intended for city halls, local authorities, public enterprises, government and development agencies, and public-interest groups. It may suit administrations that need to route and track incoming requests across several channels.