Casework
7.3#4 in public sector crm softwareFrom £19 a monthFree planWebAPI
VisitCasework vs Caseworker.gov
Caseworker.gov
5.7#15 in public sector crm softwareFrom £15 a monthWeb
VisitWhat both publish
| Fact | Casework | Caseworker.gov |
|---|---|---|
| Case tracking | The platform lets councillors log, categorise, assign, and track cases through resolution, with automated reminders and activity histories. | Users can track status, review dates, reminders, assignments and progress by case type or tags. |
| Headquarters | Launceston, Cornwall, United Kingdom | Shipston on Stour, Warwickshire, United Kingdom |
| Integrations | Pro and higher plans include webhook integrations and API access; council accounts also list Microsoft Entra ID single sign-on. | The maker lists Office 365, Lotus Notes or IBM Notes, G-Suite, Active Directory single sign-on and G-Suite single sign-on as compatible platforms. |
| Maker | The contact page says enquiries are handled by the platform team at Rolosoft Limited. | Elected Technologies describes itself as a privately held, non-partisan company providing technology and data solutions to elected representatives, individuals and political parties seeking elected office. |
| Purpose | Casework is a casework management platform for local councils that helps councillors track and resolve constituent issues and lets residents see work being done on their behalf. | Caseworker.gov provides elected members, political groups and correspondence teams with tools to track casework and correspondence. |
| Reporting | The product offers monthly impact reports with resolution statistics and category breakdowns, plus analytics dashboards on paid plans. | The system provides interactive reporting, resident or citizen segments, dashboards and statistics for installations or individual users. |
Casework plans
- FreeFree
- Group£19 a month
- Pro£19 a month
- Council£99 a month
Caseworker.gov plans
- Caseworker.gov£15 a month
Pick Casework if…
Casework is designed for councillors, caseworkers, and councils, including parish, district, and county councils. It suits teams that want residents to submit issues and follow case progress.
Pick Caseworker.gov if…
It suits elected representatives, political groups and correspondence teams that need to organize constituent casework across several incoming channels. Teams needing FOI or Parliamentary Question workflows may also find its listed functions relevant.