Salesforce Public Sector Solutions
Salesforce Public Sector Solutions is a web-based platform for public agencies, with tools for case management, constituent records, stakeholder tracking, mu…
What Salesforce Public Sector Solutions is
Salesforce Public Sector Solutions is a web-based platform for public agencies, with tools for case management, constituent records, stakeholder tracking, multichannel outreach, and audit trails. Its government plans include configurable apps and digital service delivery tools, with low-code/no-code automation and AI in the Advanced Enterprise Edition. Field Service Enterprise adds field operations and asset management. Plans are billed annually and require an annual contract. A 30-day trial is listed, but there is no free plan. The platform is offered through the web and uses cloud deployment.
Good
- Includes case management and constituent records
- Tracks stakeholders and supports multichannel outreach
- Audit trails are available
- Field plans include operations and asset management
Watch out
- No free plan
- Plans require an annual contract
Who it suits
It suits public agencies looking for case and constituent management, outreach, and audit trails. Agencies with field teams may consider the field service plans.
Verdict
Salesforce Public Sector Solutions brings constituent-facing and operational tools together for government use. Buyers should account for annual contracts and compare the listed plan capabilities and costs with their needs.
Plans and prices
From Salesforce Public Sector Solutions's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Public Sector Foundation - Advanced Enterprise Edition | $275 a month | Out-of-the-box configurable apps · Digital service delivery tools · Low-code/no-code automation and AI · Billed annually; requires an annual contract |
| Public Sector Foundation - Advanced Unlimited Edition | $500 a month | 200 custom objects · Billed annually; requires an annual contract |
| Public Sector Foundation - Advanced - Field Service Enterpri | $350 a month | Out-of-the-box configurable government apps · Digital service delivery tools · Field operations and asset management · Billed annually; requires an annual contract |
| Public Sector Foundation - Advanced - Field Service Unlimite | $600 a month | 200 custom objects · 120 MB data storage · Billed annually; requires an annual contract |
| Public Sector Service - Agentforce 1 Edition | $700 a month | Unlimited Edition capabilities and Flex credits · Data Cloud connectivity to external data · Commercial infrastructure · Billed annually; requires an annual contract |
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