Agentforce Public Sector (formerly Public Sector Solutions)
Agentforce Public Sector, formerly Public Sector Solutions, is Salesforce web software for public-sector service delivery and operations.
What Agentforce Public Sector (formerly Public Sector Solutions) is
Agentforce Public Sector, formerly Public Sector Solutions, is Salesforce web software for public-sector service delivery and operations. It provides case management, constituent records, stakeholder tracking, multichannel outreach, and audit trails. The service is cloud deployed and supports browser-based use. Listed plans require an annual contract. The $275 Public Sector Foundation - Advanced Enterprise Edition includes configurable government apps, digital service delivery tools, and low-code/no-code automation and AI. Other editions add field operations and asset management, 200 custom objects, or 120 MB of storage. The $700 Public Sector Service - Agentforce 1 Edition includes Unlimited Edition capabilities and Flex credits, connects Salesforce and external data with Data Cloud, and runs on commercial infrastructure.
Good
- Case management and constituent records
- Multichannel outreach support
- Audit trails included
- Cloud and web deployment
- 30-day trial available
Watch out
- No free plan
- Plans require annual contracts
- Web platform only
Who it suits
It suits public-sector organizations handling constituent services, casework, outreach, and related operations. Web and cloud deployment fit teams needing configurable government workflows.
Verdict
Agentforce Public Sector combines public-service records, casework, outreach, and audit features in a cloud web service. Its paid plans require annual contracts, so institutions should review edition features and commitments before choosing.
Plans and prices
From Agentforce Public Sector (formerly Public Sector Solutions)'s own pricing page, checked 23 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Public Sector Foundation - Advanced Enterprise Edition | $275 a month | Out-of-the-box configurable apps · Digital service delivery tools · Low-code/no-code automation and AI · Billed annually; requires an annual contract |
| Public Sector Foundation - Advanced - Field Service Enterpri | $350 a month | Out-of-the-box configurable government apps · Digital service delivery tools · Field operations and asset management · Billed annually; requires an annual contract |
| Public Sector Foundation - Advanced Unlimited Edition | $500 a month | 200 custom objects · Billed annually; requires an annual contract |
| Public Sector Foundation - Advanced - Field Service Unlimite | $600 a month | 200 custom objects · 120 MB data storage · Billed annually; requires an annual contract |
| Public Sector Service - Agentforce 1 Edition | $700 a month | Includes Unlimited Edition capabilities and Flex credits · Connect Salesforce and external data with Data Cloud · Runs on commercial infrastructure · Billed annually; requires an annual contract |
The facts
Each one read from Agentforce Public Sector (formerly Public Sector Solutions)'s own pages, with the date it was checked.
The company
- Headquarters
- San Francisco, California, United Stateschecked 4 Oct 2026
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