Best IT Help Desk Software in 2026 · page 2
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Web Help Desk
Web Help Desk is SolarWinds’ web-based system for handling IT support requests from internal and external clients.
iOSWebLinuxmacOS7.2 - 27
HESK
Free planWebSelf-hosted7.1From $29.99 a month - 28
osTicket
osTicket is an open-source support ticketing system for handling inquiries received through email, web forms, and API.
Free planWebAPISelf-hosted7.1From $12 a month - 29
Zendesk Employee Service
Zendesk Employee Service is an AI-powered platform for internal support across IT, HR, and other employee-facing teams.
AndroidiOSWebAPI7.1From $29 a month - 30
Alemba Service Manager
Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.
AndroidiOSWebAPI6.8 - 31
SupportPal
WebAPILinuxSelf-hosted6.7From $299.95 a year - 32
ServiceTonic
ServiceTonic is service-management software from ServiceTonic, headquartered in Barcelona, Spain.
AndroidiOSWebAPI6.6 - 33
Atomicwork
Atomicwork is a web-based IT service management and enterprise service management platform built around AI Coworkers, with IT teams governing their work.
Web6.5 - 34
Mojo Helpdesk
WebAPI6.5From $14 a month - 35
HelpMaster
WebAPISelf-hostedWindows6.4From A$25 a month - 36
Serviceaide ITSM
Serviceaide ITSM offers ChangeGear for change management and IT service management, with cloud and on-premises deployment options.
WebAPISelf-hostedWindows6.3From $2,800 a month - 37
Track-It!
AndroidiOSWebAPI6.3 - 38
OTOBO
OTOBO is a web-based, modular service management platform for IT and non-IT services.
WebAPILinuxSelf-hosted6.2From €3,900 a year - 39
Marval MSM
Marval MSM is an IT service management platform for coordinating consistent service processes across an organisation.
WebAPISelf-hosted6.0 - 40
TeamDynamix ITSM
AndroidiOSWebAPI6.0 - 41
BOSSDesk
AndroidiOSWeb5.9From $29 a month - 42
Incident IQ Facilities
AndroidiOSWebAPI5.9 - 43
ServiceNow ITSM
ServiceNow ITSM is a paid service-management product for organizing IT requests and operational work.
AndroidiOSWeb5.8 - 44
ALVAO Service Desk
AndroidiOSWeb5.2 - 45
Cireson Service Manager
WebWindows5.1 - 465.1
- 475.0
- 48
USU IT Service Management
USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.
Web5.0 - 49
4.9