Best IT Help Desk Software in 2026 · page 2
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Web Help Desk
No Android app; Web Help Desk converts email requests into IT tickets it can route, assign or escalate.
iOSWebLinuxmacOS7.2 - 27
HESK
No Android app; HESK is a self-hosted web desk for support tickets, with a help center and automation.
Free planWebSelf-hosted7.1From $29.99 a month - 28
osTicket
No Android app; this free, self-hosted web help desk includes a customer portal and ticket automation.
Free planWebAPISelf-hosted7.1From $12 a month - 29
Zendesk Employee Service
Android app and web platform for internal IT, HR, and other employee-facing support teams.
AndroidiOSWebAPI7.1From $29 a month - 30
Alemba Service Manager
Android app and web access support IT and enterprise service processes, including incidents, assets and requests.
AndroidiOSWebAPI6.8 - 31
SupportPal
Self-hosted help desk that brings support from web, email, Facebook, API, and Twilio into one inbox.
WebAPILinuxSelf-hosted6.7From $299.95 a year - 326.6
- 33
Atomicwork
Atomicwork is a web-based IT service management and enterprise service management platform built around AI Coworkers, with IT teams governing their work.
Web6.5 - 34
Mojo Helpdesk
WebAPI6.5From $14 a month - 35
HelpMaster
Self-hosted service management for support issues, with email-to-ticket, workflow automation, and a request catalog.
WebAPISelf-hostedWindows6.4From A$25 a month - 36
Serviceaide ITSM
Serviceaide ITSM offers ChangeGear for change management and IT service management, with cloud and on-premises deployment options.
WebAPISelf-hostedWindows6.3From $2,800 a month - 37
Track-It!
Android app and web help desk with endpoint and asset management, automated tickets, and a self-service portal.
AndroidiOSWebAPI6.3 - 38
OTOBO
Linux-hosted web platform for service management, released under the GNU GPL version 3.0.
WebAPILinuxSelf-hosted6.2From €3,900 a year - 39
Marval MSM
Marval MSM is an IT service management platform for coordinating consistent service processes across an organisation.
WebAPISelf-hosted6.0 - 40
TeamDynamix ITSM
AndroidiOSWebAPI6.0 - 41
BOSSDesk
Android app and web help desk with SLA tracking, support information, and an employee portal.
AndroidiOSWeb5.9From $29 a month - 42
Incident IQ Facilities
AndroidiOSWebAPI5.9 - 43
ServiceNow ITSM
ServiceNow ITSM is a paid service-management product for organizing IT requests and operational work.
AndroidiOSWeb5.8 - 44
ALVAO Service Desk
AndroidiOSWeb5.2 - 45
Cireson Service Manager
WebWindows5.1 - 465.1
- 475.0
- 48
USU IT Service Management
USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.
Web5.0 - 49
4.9