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Best Zoom Contact Center Alternatives in 2026

12 apps from call center software ranked against Zoom Contact Center on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo8.9
    Zoom Contact Center vs Freshcaller
  2. 2
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.6
    Zoom Contact Center vs Genesys Cloud CX
  3. 3
    Amazon Connect Free trial AndroidapiiOSWeb 8.6
    Zoom Contact Center vs Amazon Connect
  4. 4
    8x8 Contact Center AndroidapiiOSMacWeb 8.5
    Zoom Contact Center vs 8x8 Contact Center
  5. 5
    RingCentral RingCX apiMacWebWin $65/mo8.3
    Zoom Contact Center vs RingCentral RingCX
  6. 6
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.3
    Zoom Contact Center vs Dialpad Support
  7. 7
    GoTo Contact Center WinMaciOSAndroidWeb 8.1
    Zoom Contact Center vs GoTo Contact Center
  8. 8
    Google Contact Center AI Platform WebiOSAndroid 7.9
    Zoom Contact Center vs Google Contact Center AI Platform
  9. 9
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo7.9
    Zoom Contact Center vs Daktela Contact Center
  10. 11
    Zendesk Contact Center Web $33/mo7.8
    Zoom Contact Center vs Zendesk Contact Center
  11. 12
    OpenScape Contact Center Enterprise WebWin 7.8
    Zoom Contact Center vs OpenScape Contact Center Enterprise
  12. 13
    Talkdesk CX Cloud Web $85/mo7.8
    Zoom Contact Center vs Talkdesk CX Cloud
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