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30 alternatives · from social media customer service software

Alternatives to Soclo

Soclo combines marketing planning, AI content and adverts, social publishing, website building, inbox, bookings, payments and analytics. Its Autopilot plans and schedules content to a chosen rhythm, normally waiting for approval, while optional automatic posting can apply by content type. Paid advertising covers Facebook, Instagram, Snapchat, TikTok, X and Google, and Ads Watch can monitor campaigns and pause wasteful spend. Soclo runs on Android, iOS, macOS and the web. A…

18.7
Chatwoot logo

Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.

Free planOpen sourceAndroidiOSWeb
From $19 a month
28.1

Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.

Free planAndroidiOSWeb
From $45 a month
38.0
Genesys Cloud CX logo

Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.

AndroidiOSWeb
From $75 a month
  1. 4

    Nextiva

    Nextiva is a hosted VoIP phone system for business communications, with voice calling, messaging and collaboration tools.

    AndroidiOSWebAPI
    8.0From $15 a month
  2. 5Front logo

    Front

    Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.

    AndroidiOSWebAPI
    7.9From $25 a month
  3. 6

    Comm100 Contact Center

    Comm100 Contact Center is an omnichannel customer service platform for companies handling support across different channels.

    AndroidiOSWebAPI
    7.8
  4. 7Agorapulse logo

    Agorapulse

    Agorapulse is a social media management service for publishing, listening, inbox work, reporting, and ROI measurement.

    Free planAndroidiOS
    7.7From $99 a month
  5. 8

    Intercom

    Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.

    AndroidiOSWeb
    7.7From $19 a month
  6. 9

    Zendesk Messaging

    AndroidiOSWebAPI
    7.6From $19 a month
  7. 10

    Emplifi

    Emplifi Fuel connects social marketing, commerce, and customer care in a customer experience platform aimed at enterprise organizations.

    AndroidiOSWebAPI
    7.5From $1,249 a month
  8. 11

    Oktopost

    AndroidiOSWebAPI
    7.5From $499 a month
  9. 12Sprout Social logo

    Sprout Social

    Sprout Social is a paid social media management platform for organizing social accounts and team work.

    AndroidiOS
    7.4From $79 a month
  10. 13Deskpro logo

    Deskpro

    Deskpro is a help desk platform for customer support, IT, HR, and operations teams.

    AndroidiOSWebAPI
    7.3From $39 a month
  11. 14Trengo logo

    Trengo

    Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.

    AndroidiOSWebAPI
    7.3From €299 a month
  12. 15Hootsuite logo

    Hootsuite

    Hootsuite is a web platform for planning, scheduling, publishing, and monitoring social media activity.

    Web
    7.2From $99 a month
  13. 16Respond.io logo

    Respond.io

    Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.

    AndroidiOSWebAPI
    7.2From $79 a month
  14. 17SleekFlow logo

    SleekFlow

    SleekFlow is a paid agentic AI platform that unifies customer communication channels for sales and support teams.

    AndroidiOSWebAPI
    7.2From $49 a month
  15. 18Gorgias logo

    Gorgias

    Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.

    AndroidiOSWebAPI
    7.1
  16. 19Five9 Interaction Analytics logo

    Five9 Interaction Analytics

    Five9 Interaction Analytics analyzes recorded customer conversations to help contact centers understand customer experience and agent performance.

    WebAPI
    6.9From $119 a month
  17. 20

    Kayako

    Kayako is an AI help desk and customer support platform from a company founded in 2001.

    AndroidiOSWebAPI
    6.9$1 one-time
  18. 21

    Text.com

    Text.com combines an AI agent, live chat, help desk, inbox, workflows, knowledge base, customer profiles, analytics, and MCP in a customer service…

    AndroidiOSWebAPI
    6.9From $19 a month
  19. 22

    ZorgSocial

    ZorgSocial combines social marketing management, AI content generation, an app builder, and visual AI cowork tools.

    AndroidiOSWebAPI
    6.9From $59 a month
  20. 23LiveAgent logo

    LiveAgent

    LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.

    API
    6.8From $15 a month
  21. 24ContentStudio logo

    ContentStudio

    ContentStudio is social media management software for publishing and coordinating activity across multiple networks.

    AndroidiOSWeb
    6.7From $29 a month
  22. 25NapoleonCat logo

    NapoleonCat

    NapoleonCat is a social media management service available on web, iOS, and Android.

    AndroidiOSWeb
    6.6From $89 a month
  23. 26Zoho Desk logo

    Zoho Desk

    Free planAPI
    6.6From ₹420 a month
  24. 27Medal Social Inbox logo

    Medal Social Inbox

    Medal Social Inbox brings direct messages, comments, mentions, emails, and form submissions into a threaded feed, with filters for channel, sentiment, and contact stage.

    AndroidiOSWeb
    6.5From $129 a month
  25. 28Sociality.io logo

    Sociality.io

    Sociality.io is a paid social media management service for Facebook, Instagram, LinkedIn, TikTok, and YouTube.

    AndroidiOSWeb
    6.5From $99 a month
  26. 29Sprinklr Service logo

    Sprinklr Service

    Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.

    WebAPI
    6.1
  27. 30
    6.1

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