Suppogate
The facts below are what the maker publishes about Suppogate, checked and dated. Our editors have not written about it yet.
Plans and prices
From Suppogate's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | — | Facebook & Instagram comment inbox · Messenger, Instagram DM, WhatsApp, Telegram · website live chat and API tickets · connected support email · moderator seats, teams, reports and CSAT · keyword rules · TBA / month |
| Pro | — | Everything in Basic · AI suggested replies · AI auto-reply from own knowledge base · human hand-off with logging · monthly AI reply quota with metered overage · TBA / month |
The facts
Each one read from Suppogate's own pages, with the date it was checked.
What it does
- AI
- AI answers only from the business's own knowledge base, can hand off uncertain answers to a human, and logs every AI action.checked 7 Oct 2026
- Channels
- Named channels include Facebook, Instagram, Messenger, WhatsApp, Telegram, live chat, email and API tickets.checked 7 Oct 2026
- Comment handling
- Facebook and Instagram post comments become conversations that teams can reply to publicly or by DM, hide, delete or like.checked 7 Oct 2026
- Data sharing
- The maker says it shares data with service processors, including hosting, email delivery and payment processing, plus an AI model provider when a tenant enables AI; it says it does not sell personal data.checked 7 Oct 2026
- Deletion
- Workspace administrators can request export or full deletion by emailing support, and deletion is completed within 30 days.checked 7 Oct 2026
- Businesses can connect an existing support mailbox and send replies from their own address.checked 7 Oct 2026
- Pricing status
- The pricing page says final prices will be announced with the public launch; both listed plans currently show TBA per month.checked 7 Oct 2026
- Privacy and isolation
- The privacy policy says each tenant's data is isolated and that channel credentials are stored encrypted.checked 7 Oct 2026
- Product
- Suppogate combines customer conversations from social comments and messages, WhatsApp, website chat, support email and API tickets in one inbox.checked 7 Oct 2026
- Retention
- The privacy policy says workspace data is kept for 30 days after closure before permanent deletion, and deleted data expires from encrypted backups within 7 days.checked 7 Oct 2026
- Website and backend
- The product offers a website chat widget with verified customer identity and lets businesses create tickets from their backend.checked 7 Oct 2026
The company
- Team tools
- The inbox includes assignment, teams, labels, automations, CSAT and reports.checked 7 Oct 2026
Money
- Terms and billing
- The terms say paid plans are billed in advance, fees are non-refundable except where required by law, and customers can cancel at any time.checked 7 Oct 2026
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