Quiq RCS
Quiq RCS is RCS Business Messaging within Quiq’s enterprise agentic AI platform for customer journeys.
What Quiq RCS is
Quiq RCS is RCS Business Messaging within Quiq’s enterprise agentic AI platform for customer journeys. Quiq also supports SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram. For Google RCS, its listed message types include text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication. Rich messaging tools also include selectable replies, time choices, cards, and workflow actions linked to responses. Support varies by channel: Quiq Replies, Times, and Carousel Cards are not native to SMS and may appear there as text or a shortened link. Quiq says it helps customers with Google RCS and Verified SMS registration and directs them to their account manager. The platform lists prebuilt CRM and contact center integrations, and its open APIs can connect other business tools. Quiq describes its offering as built for large brands and enterprise journeys across industries including retail, hospitality, banking, insurance, healthcare, and airlines. The listed plan uses usage-based pricing, with payment for conversations used; no amount is stated.
Good
- Supports Google RCS rich message types.
- Includes SMS and other messaging channels.
- Open APIs connect additional business tools.
- Offers CRM and contact center integrations.
- Human handoff is available.
Watch out
- Pricing is usage-based and no amount is listed.
- Rich message support varies by channel.
- Some message types may render as text or shortened links in SMS.
Who it suits
It is aimed at large brands and enterprises using RCS as part of broader customer journeys. It may suit organizations that need rich messaging, AI agents, and connections to CRM or contact center tools.
Verdict
Quiq RCS offers a broad set of RCS message types within a multi-channel enterprise platform. Consider channel-specific rendering and usage-based pricing when evaluating it.
Plans and prices
From Quiq RCS's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Quiq agentic AI platform | Priced on request | Usage-based pricing; pay for conversations used |
The facts
Each one read from Quiq RCS's own pages, with the date it was checked.
What it does
- AI data handling
- Quiq says its LLM provider contracts prohibit using customer data for model training and that conversation context is passed fresh on each turn without persisting in the model between sessions.checked 4 Oct 2026
- Channel limitation
- Rich messaging support varies by channel; for example, Quiq Replies, Times, and Carousel Cards are not native to SMS and may render as text or a shortened link.checked 4 Oct 2026
- Custom integrations
- Quiq says its open APIs can connect to CRM, CCaaS, or other business tools beyond the listed prebuilt integrations.checked 4 Oct 2026
- Hosting and implementation
- Quiq says it creates a cloud tenant for customers and that implementation may take one to four weeks depending on site complexity.checked 4 Oct 2026
- Integrations
- Quiq lists prebuilt CRM integrations including Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk, plus contact center integrations such as RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson.checked 4 Oct 2026
- Messaging features
- Quiq’s rich messaging abstractions include selectable replies, time choices, cards, carousels, authentication requests, payment requests, and response-linked workflow actions.checked 4 Oct 2026
- Product
- Quiq describes its offering as an enterprise agentic AI platform for launching, customizing, and controlling AI agents across the customer journey.checked 4 Oct 2026
- RCS capabilities
- For Google RCS, Quiq lists support for text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication.checked 4 Oct 2026
- RCS channel
- Quiq supports RCS Business Messaging alongside SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram.checked 4 Oct 2026
- RCS onboarding
- Quiq says it helps customers with Google RCS and Verified SMS registration and directs interested customers to contact their Quiq account manager.checked 4 Oct 2026
- Security and compliance
- Quiq states that it maintains SOC 2 Type II, HIPAA, GDPR, CCPA, and EU AI Act compliance standards and encrypts data in transit and at rest.checked 4 Oct 2026
- Target customers
- Quiq describes its platform as built for big brands and enterprise customer journeys, and lists industries including retail, hospitality, banking, insurance, healthcare, and airlines.checked 4 Oct 2026
The company
- Headquarters
- Bozeman, Montana, United Stateschecked 4 Oct 2026
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