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ManageEngine ServiceDesk Plus vs SolarWinds Service Desk

What both publish

FactManageEngine ServiceDesk PlusSolarWinds Service Desk
IntegrationsNative integrations include Endpoint Central, Patch Manager Plus, Remote Access Plus, Vulnerability Manager Plus, Microsoft Intune, Configuration Manager, Microsoft 365, Active Directory, Entra ID, Zoho Assist, EventLog Analyzer and Log360.The integration directory lists more than 200 cloud applications and names Microsoft Teams, Slack, Jira, Okta, AWS, and Zapier among its integrations.

ManageEngine ServiceDesk Plus plans

  • Standard$13 a month
  • Professional$27 a month
  • Enterprise$67 a month
  • Standard Cloud$10 a month
  • Professional Cloud$21 a month
  • Enterprise Cloud$50 a month

SolarWinds Service Desk plans

  • Essentials$39 a month
  • Advanced$99 a month
  • Premier$124 a month

Pick ManageEngine ServiceDesk Plus if…

You want what its maker publishes above — check its page for the details.

Pick SolarWinds Service Desk if…

SolarWinds presents Essentials for growing teams, Advanced for mature IT organizations, and Premier for teams seeking full customizability. It suits IT teams needing incident management alongside asset, change, or configuration tools.

Charts they share