Freshsales
9.1#5 in crm softwareFrom $108 a yearFree planAndroidiOSWebAPI
VisitFreshsales vs Zoho CRM
What both publish
| Fact | Freshsales | Zoho CRM |
|---|---|---|
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Founded | 2010 | 1996 |
| Free plan | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | Zoho CRM offers a flexible free trial. |
| Headquarters | San Mateo, California, USA | Chennai, India |
| Integrations | Freshsales integrates with more than 100 apps through the Freshworks Marketplace and provides APIs for custom integrations. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Mobile | The Freshsales CRM mobile app is supported on both iOS and Android. | The mobile app works offline with later synchronization and is distributed through Apple's App Store and Google Play. |
| Mobile app | Yes | Yes |
| Paid from | 9 | 14 |
| Security | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Freshsales plans
- FreeFree
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Zoho CRM plans
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- FreeFree
- Standard$14 a month
Pick Freshsales if…
Freshsales may suit sales teams that need lead tracking, customer communications, and deal pipeline management. Its mobile apps include offline tools for working away from a connection.
Pick Zoho CRM if…
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.
Charts they share
CRM SoftwareCRM Data Migration SoftwareManufacturing CRM SoftwareCustomer Relationship Management - Small Business SoftwareSales AutomationInsurance CRM SoftwareSales CRM SoftwarePipeline ManagementProfessional Services CRM SoftwareMac CRMCustomer Relationship Management - Enterprise SoftwareCRM for small businessSmall Business CRMSales Force Automation SoftwareCustomer Relationship Management - Midmarket Software