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Best Customer Relationship Management - Enterprise Software in 2026

Enterprise CRM tools bring customer records and business processes together for sales automation and service work. For each product, review the stated user caps, API availability and data-residency options.

22 appsSorted 13 Nov 2026How we rank
18.8

Odoo CRM helps teams manage sales opportunities through a pipeline, schedule follow-ups, and forecast sales.

Free planOpen sourceAndroidiOSWeb
From $24.90 a month
28.4
Bitrix24 CRM logo

Bitrix24 CRM is a customer relationship management platform for sales pipeline management and email automation.

Free planAndroidiOSWeb
From $69 a month
38.3
Freshsales logo

Freshsales is a customer relationship management platform for sales teams, combining lead management, customer communication, and deal tracking.

Free planAndroidiOSWeb
From $108 a year
  1. 4Zoho CRM logo

    Zoho CRM

    Zoho CRM provides sales teams with tools to manage leads, automate contact tracking and follow-ups, and measure sales performance.

    Free planAndroidiOSWebAPI
    8.3From $14 a month
  2. 5HubSpot CRM logo

    HubSpot CRM

    HubSpot CRM brings customer data and reporting into a unified view, with tools for managing sales activity and team conversations.

    Free planAndroidiOS
    7.9From $15 a month
  3. 6

    Salesforce Financial Services Cloud

    Salesforce Financial Services Cloud brings customer data from banking, wealth, and insurance platforms together to support personalized engagement…

    AndroidiOSWebAPI
    7.7From $325 a month
  4. 7SuiteCRM logo

    SuiteCRM

    SuiteCRM is open-source customer relationship management software that brings sales, marketing, and service functions together.

    Free planOpen sourceWebAPILinuxSelf-hosted
    7.7Free plan
  5. 8
    7.6
  6. 9

    Oracle Service

    Oracle Service is paid, web-based software for enterprise service request management.

    AndroidiOSWebAPI
    7.5From $70 a month
  7. 10

    Oracle Siebel CRM

    Oracle Siebel CRM is an enterprise CRM platform offering 21 industry-specific applications for sales, marketing, service, and order management.

    AndroidiOSWebAPI
    7.5From $825 a year
  8. 11Creatio CRM logo

    Creatio CRM

    Creatio CRM is an AI CRM and workflow platform for marketing, sales, and service.

    AndroidiOSWebAPI
    7.4
  9. 12eWay-CRM logo

    eWay-CRM

    eWay-CRM is a CRM for managing contacts and companies, with optional Sales and Projects modules.

    Free planAndroidiOSWebWindows
    7.4From $10 a month
  10. 13

    Salesforce Sales Cloud

    Salesforce Sales Cloud is a CRM for managing sales activity through a browser extension and mobile app.

    Free planExtension
    7.4From $25 a month
  11. 14SugarCRM logo

    SugarCRM

    AndroidiOSWebAPI
    7.1
  12. 15

    efficy CRM

    AndroidiOSWebAPI
    6.9From €69 a month
  13. 16Kustomer logo

    Kustomer

    Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.

    AndroidiOSWebAPI
    6.8
  14. 17

    Aptean CRM

    AndroidiOS
    6.6
  15. 18Pega Customer Service logo

    Pega Customer Service

    Pega Customer Service is an omnichannel digital engagement solution for enterprises.

    AndroidiOSWebAPI
    6.5
  16. 19

    Sage CRM

    Sage CRM brings sales, marketing, and service information together for customer relationship management and business decisions.

    AndroidiOSWebAPI
    6.3
  17. 20
    6.1
  18. 21
    5.8From $25 a month
  19. 22
    5.2

Choosing well

Compare free plans, trials and paid entry

Before committing, see whether a product includes a free plan or trial. Pricing notes can also show the starting paid rate and whether charges are per user.

eWay-CRM shows a free plan, a starting price of $20 per user each month and a 14-day trial. Oracle Service and Oracle Siebel CRM show neither a free plan nor a free trial.

Match deployment to your workflow

Review the deployment options listed for a product: web, Android, iOS, Windows, API or self-hosted. A self-hosted choice may suit teams that need to manage their own environment.

For phone use, verify the Android app separately and check whether important work is available there or requires a browser.

Check sales, service and API needs

Use the listed sales-automation and service-management features to judge fit for your team's workload. An API can matter when CRM data must connect with other software.

Read the product details for the API access included in the plan you are considering, rather than assuming access is the same across plans.

Plan for users and data location

Use the maximum-users field to check whether a product fits your team size and growth plans. Confirm how the service handles data residency if location requirements apply to your organisation.

Record the user limit and residency choice for the specific plan or deployment you would buy, since these details can affect the final fit.

Questions people ask

Do these CRM products have Android apps?

Products in this category list Android among their platforms, but app availability and feature coverage may vary. Check each product's details for Android support before choosing.

Can I start with a free CRM plan?

Some products in this category include a free plan. eWay-CRM lists one; consult the individual pricing details for the product you want.

Are free trials available?

Some products in this category provide a free trial. eWay-CRM lists 14 days, whereas Oracle Service and Oracle Siebel CRM list no free trial.

Which deployment options should I compare?

Compare web, Android, iOS, Windows, API and self-hosted options. Choose the combination that matches your devices, integrations and hosting requirements.

Why does API access matter in CRM software?

API access can let a CRM connect with other software. Compare the API access listed for the plan or deployment you intend to use.

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