Creatio CRM

What Creatio CRM is

Creatio CRM is an AI CRM and workflow platform for marketing, sales, and service. It combines AI coding agents with no-code visual designers for building applications, and includes prebuilt agents plus tools for creating agents for CRM workflows. Sales capabilities cover lead and opportunity management, forecasting, guided selling, and order and contract management. Marketing features include segmentation, campaign and email management, omnichannel marketing, and events. Service tools include case management, AI-assisted self-service, omnichannel communications, knowledge management, and field service. Its open API supports integrations, with documented connections for Google mail, calendar, and contacts, Microsoft 365, and telephony services. The Marketplace offers apps, connectors, and AI agents, including connectors for Zapier, Zoom, and Microsoft Power BI. Creatio describes encrypted data, customer-specific databases, SAML 2.0 single sign-on, permissions, and audit logs. A 14-day trial is listed, but there is no free plan. New customers have a minimum purchase of $8,300 per year and a standard three-year contract; listed prices include $15 a month for Sales and $55 a month for the Enterprise platform.