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EspoCRM

Place
#2 of 244
Score
9.4
EspoCRM's website

The facts below are what the maker publishes about EspoCRM, checked and dated. Our editors have not written about it yet.

Plans and prices

From EspoCRM's own pricing page, checked 21 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Basic$15 a monthminimum 3 users · 3GB storage/user · 100,000 records · 12x5 support · 30-day free trial · per user/month; billed for 6 months or 1 year
Enterprise$25 a monthminimum 5 users · 10GB storage/user · 10,000,000 records · 12x5 support · 30-day free trial · per user/month; billed for 6 months or 1 year
Ultimate$69 a monthminimum 10 users · 400GB storage · unlimited records · dedicated IP · private server · own domain · per user/month
Self-hosted CommunityFreeself-hosted · AGPLv3 · paid extensions available separately · free download; no per-user fees

The facts

Each one read from EspoCRM's own pages, with the date it was checked.

What it does

Adoption
The vendor says more than 50,000 companies in 163 countries use EspoCRM.checked 21 Oct 2026
AI features
Yeschecked 20 Sep 2026
API
EspoCRM exposes a REST API with OpenAPI support, API authentication and webhook capabilities.checked 21 Oct 2026
Automation
Workflows, scheduled workflows, webhooks and BPMN 2.0 process modeling automate business actions.checked 21 Oct 2026
Cloud backups
Basic, Enterprise and Ultimate cloud plans receive daily backups retained for seven days.checked 21 Oct 2026
Customer support
Case management, a customer portal and a knowledge base support customer-service workflows.checked 21 Oct 2026
Customization
Entity Manager lets administrators create custom entities, fields and relationships through the interface without coding.checked 21 Oct 2026
Developer extensibility
Developers can add custom modules, views, panels, dashlets, buttons, themes, controllers and API actions.checked 21 Oct 2026
Documentation and support
Documentation covers administrator, user and developer topics, while the public community forum is the main place for questions and feature discussions.checked 21 Oct 2026
Email
Email features include IMAP synchronization, SMTP sending, templates, mass email, campaign tracking and bounce processing.checked 21 Oct 2026
Email sync
Nochecked 20 Sep 2026
Integrations
Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services.checked 21 Oct 2026
Latest release
The download page identifies EspoCRM 10.0.10 as released on October 14, 2026.checked 21 Oct 2026
Licence
The core project is licensed under the GNU Affero General Public License version 3.checked 21 Oct 2026
Limit: learning curve and documentation
G2 reviewers report a steep learning curve and documentation that can make initial setup difficult.checked 21 Oct 2026
Limit: paid extensions
G2 reviewers complain that reporting, workflows and other capabilities found in competing products can require paid extension packs.checked 21 Oct 2026
Limit: reporting and integrations
G2 reviewers report limited native analytics, missing specialized integrations and a need to export data or write custom scripts.checked 21 Oct 2026

Where it runs

Android companion app
The YouCRM Android app connects to EspoCRM through its REST API and requires a compatible mobile-integration package installed on the CRM server.checked 21 Oct 2026

The company

Company founding
EspoCRM says its team was founded in Ukraine in 2011 by Oleksii Avramenko, Yurii Kuznietsov and Taras Machyshyn, with the first EspoCRM release in 2014.checked 21 Oct 2026
Company identity
LinkedIn lists Letrium as a privately held software-development company headquartered in Chernivtsi with 2–10 employees.checked 21 Oct 2026
Founded
2011checked 28 Sep 2026
Headquarters
Austin, Texas, USAchecked 28 Sep 2026

Money

Free plan
Yeschecked 20 Sep 2026
Free trial
Yeschecked 20 Sep 2026

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