EspoCRM
9.4#2 in crm softwareFrom $15 a monthFree planAndroidWebAPIExtension
VisitEspoCRM vs Frappe CRM
Frappe CRM
9.2#3 in crm softwareFrom $5 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | EspoCRM | Frappe CRM |
|---|---|---|
| Automation | Workflows, scheduled workflows, webhooks and BPMN 2.0 process modeling automate business actions. | Visual workflow automations can trigger actions such as sending emails, assigning sales reps, updating fields, and calling webhooks. |
| Customization | Entity Manager lets administrators create custom entities, fields and relationships through the interface without coding. | Frappe Framework supports custom fields, tables, statuses, views and Python automation scripts. |
| Email sync | No | Yes |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Headquarters | Austin, Texas, USA | Mumbai, Maharashtra, India |
| Integrations | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. | Officially listed integrations include ERPNext, WhatsApp, Twilio, Exotel and Meta, with the ability to build additional integrations. |
| Open source | Yes | Yes |
| Praise: customization | G2 reviewers repeatedly praise the flexibility, code-free customization and open-source model. | Independent reviewers highlight Frappe Framework customization through fields, workflows, scripts and data models. |
EspoCRM plans
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
Frappe CRM plans
- Self-hostedFree
- Frappe Cloud Sites$5 a month
- Sites$5 a month
- Servers$40 a month
- Frappe Cloud Servers$60 a month
Pick EspoCRM if…
You want what its maker publishes above — check its page for the details.
Pick Frappe CRM if…
Frappe CRM suits small or mid-sized sales teams and businesses moving beyond spreadsheets. Teams needing complex CRM functions or deep out-of-the-box integrations may find it lightweight.