18.7
Free planOpen sourceAndroidWebAPI
Best Customer Relationship Management - Small Business Software in 2026
Customer relationship management (CRM) tools help a small business organise contacts, track sales pipelines and follow up on leads. Depending on the product, you can also compare workflow automation, email marketing, lead scoring and sales forecasting. Start by checking Android support if you work from a Xiaomi, Redmi or POCO phone or tablet. Compare web, iOS, Windows, API and browser-extension access, then review…
28.4
Bitrix24 CRM is a customer relationship management platform for sales pipeline management and email automation.
Free planAndroidiOSWeb
38.3
Freshsales is a customer relationship management platform for sales teams, combining lead management, customer communication, and deal tracking.
Free planAndroidiOSWeb
- 4
Zoho CRM
Zoho CRM provides sales teams with tools to manage leads, automate contact tracking and follow-ups, and measure sales performance.
Free planAndroidiOSWebAPI8.3From $14 a month - 5
Agile CRM
Agile CRM combines sales enablement, marketing automation, and customer service in one CRM platform.
Free planAndroidiOSWebAPI8.2From $8.99 a month - 6
Capsule CRM
Free planAndroidiOSWebAPI8.2From $18 a month - 7
Nimble
AndroidiOSWebAPI8.0 - 8
Bigin by Zoho CRM
Bigin by Zoho CRM is a customer relationship management platform for small businesses and MSMEs, including businesses with 1 to 20 employees.
Free planAndroidiOSmacOS7.9From $84 a year - 9
HubSpot CRM
HubSpot CRM brings customer data and reporting into a unified view, with tools for managing sales activity and team conversations.
Free planAndroidiOS7.9From $15 a month - 10
Nutshell
Nutshell is a paid CRM with a visual sales pipeline, email sync, marketing automation, AI features, and mobile apps.
AndroidiOSWebAPI7.9 - 11
Pipedrive
AndroidiOSWebAPI7.9From $14 a month - 12
Vtiger CRM
Vtiger CRM brings marketing, sales and support teams together to work with shared customer data and interactions.
Free planAndroidiOS7.9From $12 a month - 13
Pipeline CRM
Pipeline CRM is a paid sales CRM for organizing opportunities in a visual sales pipeline.
AndroidiOSWebAPI7.8From $19 a month - 14
SuperOffice CRM
AndroidiOSWebAPI7.8From €45 a month - 15
7.7 - 16
SuiteCRM
SuiteCRM is open-source customer relationship management software that brings sales, marketing, and service functions together.
Free planOpen sourceWebAPILinuxSelf-hosted7.7Free plan - 17
Close
Close is sales software with a visual pipeline, synced email, marketing automation, AI features, and mobile apps for iOS and Android.
AndroidiOS7.6From $9 a month - 18
EngageBay
EngageBay is a browser-based CRM and marketing platform that combines sales pipeline management with tools for email marketing, live chat and helpdesk support.
Free planWeb7.5From $11.04 a month - 19
Insightly CRM
Insightly CRM is a paid customer relationship platform for managing leads, opportunities, sales pipelines, projects, and reports.
AndroidiOSWebAPI7.4From $29 a month - 20
Kommo (formerly amoCRM)
AndroidiOSWeb7.4From $25 a month - 21
Salesforce Sales Cloud
Salesforce Sales Cloud is a CRM for managing sales activity through a browser extension and mobile app.
Free planExtension7.4From $25 a month - 22
Streak
Free planAndroidiOSWeb7.4From $59 a month - 23
Less Annoying CRM
Less Annoying CRM is a cloud-based customer relationship management tool designed for small businesses.
AndroidiOSWeb7.2From $15 a month - 24
Salesmate
AndroidiOSWeb7.1From $23 a month - 25
Salesflare
Salesflare is paid sales software with a visual pipeline, email synchronization, marketing automation, and AI features.
AndroidiOSWebWindows7.0From $39 a month
Choosing well
Check Android and other platforms
Confirm that the CRM has an Android app before you choose it for phone-based work. Check whether the same account also works on the web or supports iOS, Windows, an API or a browser extension.
Platform coverage can affect how you add contacts, update deals and respond away from a desk.
Compare free plans, trials and paid pricing
A free plan can help you start without a subscription, while a free trial gives you time to assess a paid setup. Check what the free option includes and when payment begins.
Compare the listed paid-from price with your expected contact limit and team needs.
Match sales and automation tools
Look for sales pipelines that reflect your process. Workflow automation can reduce repeated follow-ups, while email marketing helps with planned outreach.
Lead scoring and sales forecasting are useful when you need to sort prospects or estimate future sales.
Check contact capacity
Review the contact limit before importing records. A plan that fits your current list may become restrictive as your customer records grow.
Also check whether the limit applies to people, companies or another record type.
Consider open-source access
Open-source code can matter if you need to inspect, adapt or host a CRM yourself. Check the licence and the technical work required before choosing this route.
Questions people ask
Do these CRM tools have Android apps?
Android is a listed platform for this category, but support differs by product. Check the individual app listing before choosing a CRM for a Xiaomi, Redmi or POCO device.
Can I use a CRM in a browser?
Web access is a listed platform for this category. Confirm the product’s own platform details to see whether browser use is available.
Are free CRM plans available?
A free plan is offered by items in this category. Check its contact limit, included sales features and upgrade terms before moving records.
What sales features should a small business compare?
Compare sales pipelines, workflow automation, email marketing, lead scoring and sales forecasting, along with contact limits and pricing.
Is open-source CRM software available?
Open-source code is offered by items in this category. Review the licence, hosting needs and maintenance work before selecting one.