EngageBay
- Android app
- Not listed
- Free plan
- Yes
- Paid plans from
- $11.04/mo
- Runs on
- Web
Summary
EngageBay is a browser-based CRM and marketing platform that combines sales pipeline management with tools for email marketing, live chat and helpdesk support. Its free plan is available to teams of up to 15 members, is not a trial and requires no credit card. That plan includes 250 contacts and companies and 1,000 branded emails per month. Other features include marketing and workflow automation, lead scoring, audience segmentation, landing pages, forms and A/B testing. Contacts can be imported from HubSpot, Salesforce or CSV files, and EngageBay connects with more than 250 business tools. Its AI chatbot can be trained using a knowledge base, files and links. Support is available by live chat and email, with guided onboarding, video tutorials and free onboarding support also listed. Paid plans start at $11.04 per month when billed yearly for Basic; Growth is $42.49 per user per month and Pro is $67.99 per user per month. The Pro plan includes up to 10,000 contacts, with more requiring contact with the team.
Who it is for
EngageBay may suit small teams looking for CRM, email marketing, live chat and helpdesk tools in one browser-based service. The free plan is aimed at teams of up to 15 members.
What is good
- Free plan supports teams of up to 15.
- Includes CRM, email marketing, live chat and helpdesk.
- Imports contacts from HubSpot, Salesforce or CSV.
- Connects with more than 250 business tools.
- AI chatbot can use files and knowledge bases.
What to know first
- Free plan is limited to 250 contacts and companies.
- Free plan allows 1,000 branded emails monthly.
- Basic costs $11.04 per month when billed yearly.
- More than 10,000 Pro contacts requires contacting the team.
Verdict
EngageBay groups CRM, marketing, sales and support tools, with a free plan for small teams. Check the contact and email limits against your needs before choosing a paid tier.
EngageBay plans and pricing
All plansCompared on CRM software
- Free plan
- Yesengagebay.com
- Paid from
- $11.04/user/moengagebay.com
- Visual sales pipeline
- Yesengagebay.com
- Marketing automation
- Yesengagebay.com
- AI features
- Yesengagebay.com
- Mobile app
- Yesengagebay.com
Facts
- Free Team Size
- Free for teams of up to 15 membersengagebay.com · 28 Sept 2026
- Free Plan Features
- Includes CRM, email marketing, live chat, and helpdeskengagebay.com · 28 Sept 2026
- Credit Card Requirement
- No credit card is required to sign upengagebay.com · 28 Sept 2026
- Trial Status
- The free plan is not a trialengagebay.com · 28 Sept 2026
- Contact Limit
- The Pro plan includes up to 10,000 contacts; more requires contacting the teamengagebay.com · 28 Sept 2026
- Platform Type
- Fully cloud-based and works in any browserengagebay.com · 28 Sept 2026
- Business Integrations
- Integrates with more than 250 business toolsengagebay.com · 28 Sept 2026
- CRM Imports
- Contacts can be imported from HubSpot, Salesforce, or CSVengagebay.com · 28 Sept 2026
- Support Channels
- Support is available via live chat and emailengagebay.com · 28 Sept 2026
- Onboarding Support
- Offers guided onboarding, video tutorials, and free onboarding supportengagebay.com · 28 Sept 2026
- Businesses Served
- Used by more than 46,000 businesses worldwideengagebay.com · 28 Sept 2026
- Company Address
- EngageBay Inc. is located in Wilmington, Delawareengagebay.com · 28 Sept 2026
- Review Rating
- Rated 4.7 out of 5 from more than 900 reviewsengagebay.com · 28 Sept 2026
- AI Chatbot Training
- The AI chatbot can be trained with a knowledge base, files, and linksengagebay.com · 28 Sept 2026
Company
- Founded Year
- Founded in 2017engagebay.com · 28 Sept 2026
- Founded
- 2017engagebay.com · 28 Sept 2026
- Headquarters
- 1007 North Orange Street 4th Floor #180, Wilmington, DE 19801, United Statesengagebay.com · 28 Sept 2026
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Where it ranks on Everything Xiaomi
- Best CRM Software in 2026#16 of 242
- Best Email Marketing Software in 2026#20 of 189
- Best Marketing Automation Software in 2026#21 of 131
- Best Lead Nurturing Software in 2026#4 of 28
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Sources
- engagebay.com· checked 28 Sept 2026
- engagebay.com/pricing/sales· checked 28 Sept 2026