
EspoCRM
9.4#2 in crm softwareFrom $15 a monthFree planAndroidWebAPIExtension
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| Fact | EspoCRM | Zoho CRM |
|---|---|---|
| AI features | Yes | Yes |
| Customization | Entity Manager lets administrators create custom entities, fields and relationships through the interface without coding. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Email sync | No | Yes |
| Founded | 2011 | 1996 |
| Free plan | Yes | Yes |
| Free trial | Yes | Zoho CRM offers a flexible free trial. |
| Headquarters | Austin, Texas, USA | Chennai, India |
| Integrations | Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
You want what its maker publishes above — check its page for the details.
Zoho CRM suits sales teams that need lead management, follow-up automation, forecasting, and integrations. The free edition supports up to three users, while paid tiers add capabilities for larger needs.