efficy CRM
The facts below are what the maker publishes about efficy CRM, checked and dated. Our editors have not written about it yet.
Plans and prices
From efficy CRM's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Sales | €69 a month | Sales CRM · 69 € / user/month |
| Customer Service | €69 a month | Customer service CRM · 69 € / user/month |
| All-in-one | €89 a month | Commerce · service · marketing · 89 € / user/month |
| Custom & Intelligent | €119 a month | Complete · intelligent · supported solution · 119 € / user/month |
The facts
Each one read from efficy CRM's own pages, with the date it was checked.
What it does
- Access controls
- Security features include configurable MFA, LDAP/AD/SSO integration, and instant access revocation.checked 12 Oct 2026
- AI
- Efficy describes AI agents and workflows that operate inside the CRM using business and customer data.checked 12 Oct 2026
- AI features
- Yeschecked 23 Sep 2026
- API
- The integrations page says its documented API and webhook architecture can connect the CRM to third-party systems.checked 12 Oct 2026
- Compliance
- The company homepage says the platform is GDPR, RGAA, and AI Act compliant, with SecNumCloud and HDS options for regulated sectors.checked 12 Oct 2026
- Customer service
- Customer service features include multichannel ticketing, SLAs, a customer portal, sentiment analysis, and satisfaction management.checked 12 Oct 2026
- Hosting and sovereignty
- Efficy states that its platform is hosted in Europe and offers on-premise, public cloud, or private cloud deployment options.checked 12 Oct 2026
- Integrations
- Efficy offers native connectors, open APIs, and web services for email, ERP, marketing, telephony, and other business tools.checked 12 Oct 2026
- Marketing
- The platform includes email and SMS campaigns, marketing automation, events, and dynamic segmentation.checked 12 Oct 2026
- Marketing automation
- Yeschecked 23 Sep 2026
- Product
- Efficy offers CRM tools for sales, marketing, customer service, and management.checked 12 Oct 2026
- Sales
- Its sales CRM covers leads, opportunities, quotes, contracts, and forecasts.checked 12 Oct 2026
- Security
- Efficy says it encrypts stored data with AES-256, uses TLS 1.3 in transit, and performs regular penetration tests.checked 12 Oct 2026
- Support
- Efficy describes a local single point of contact with its Product, Sales, Support, and Operations teams across Europe.checked 12 Oct 2026
- Visual sales pipeline
- Yeschecked 23 Sep 2026
The company
- Company
- Efficy says it was founded in 2005 and is headquartered in Brussels.checked 12 Oct 2026
- Founded
- 2005checked 28 Sep 2026
- Headquarters
- Brussels, Belgiumchecked 28 Sep 2026
Where it runs
- Mobile app
- Yeschecked 23 Sep 2026
- Pricing approach
- The pricing page asks prospective customers to speak with an expert for a package recommendation and estimate based on user count.checked 12 Oct 2026
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