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efficy CRM

Place
#68 of 244
Score
7.6
efficy CRM's website

The facts below are what the maker publishes about efficy CRM, checked and dated. Our editors have not written about it yet.

Plans and prices

From efficy CRM's own pricing page, checked 12 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Sales€69 a monthSales CRM · 69 € / user/month
Customer Service€69 a monthCustomer service CRM · 69 € / user/month
All-in-one€89 a monthCommerce · service · marketing · 89 € / user/month
Custom & Intelligent€119 a monthComplete · intelligent · supported solution · 119 € / user/month

The facts

Each one read from efficy CRM's own pages, with the date it was checked.

What it does

Access controls
Security features include configurable MFA, LDAP/AD/SSO integration, and instant access revocation.checked 12 Oct 2026
AI
Efficy describes AI agents and workflows that operate inside the CRM using business and customer data.checked 12 Oct 2026
AI features
Yeschecked 23 Sep 2026
API
The integrations page says its documented API and webhook architecture can connect the CRM to third-party systems.checked 12 Oct 2026
Compliance
The company homepage says the platform is GDPR, RGAA, and AI Act compliant, with SecNumCloud and HDS options for regulated sectors.checked 12 Oct 2026
Customer service
Customer service features include multichannel ticketing, SLAs, a customer portal, sentiment analysis, and satisfaction management.checked 12 Oct 2026
Hosting and sovereignty
Efficy states that its platform is hosted in Europe and offers on-premise, public cloud, or private cloud deployment options.checked 12 Oct 2026
Integrations
Efficy offers native connectors, open APIs, and web services for email, ERP, marketing, telephony, and other business tools.checked 12 Oct 2026
Marketing
The platform includes email and SMS campaigns, marketing automation, events, and dynamic segmentation.checked 12 Oct 2026
Marketing automation
Yeschecked 23 Sep 2026
Product
Efficy offers CRM tools for sales, marketing, customer service, and management.checked 12 Oct 2026
Sales
Its sales CRM covers leads, opportunities, quotes, contracts, and forecasts.checked 12 Oct 2026
Security
Efficy says it encrypts stored data with AES-256, uses TLS 1.3 in transit, and performs regular penetration tests.checked 12 Oct 2026
Support
Efficy describes a local single point of contact with its Product, Sales, Support, and Operations teams across Europe.checked 12 Oct 2026
Visual sales pipeline
Yeschecked 23 Sep 2026

The company

Company
Efficy says it was founded in 2005 and is headquartered in Brussels.checked 12 Oct 2026
Founded
2005checked 28 Sep 2026
Headquarters
Brussels, Belgiumchecked 28 Sep 2026

Where it runs

Mobile app
Yeschecked 23 Sep 2026
Pricing approach
The pricing page asks prospective customers to speak with an expert for a package recommendation and estimate based on user count.checked 12 Oct 2026

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