Best Mystery Shopping Software in 2026
Updated
In short: Gigwalk is ranked #1 of 21 as of 4 October 2026, ahead of Field Agent and Mystery Management. The best-ranked option with a free plan is Field Agent. The lowest first paid tier on this page is InspectWrk (formerly Inspectly360) at $29/mo.
Mystery shopping software helps organize visits and manage the information shoppers return. Gigwalk and Field Agent lead the ranking, followed by iSecretShop; Mitti Training, Mystery Management, and MobiAudit are also among the early entries. Compare assignment scheduling with the mobile shopper app and shopper portal to understand how each handles shopper access. Evidence collection and report form builders show what can be captured, while results analytics and shopper payments cover further parts of the workflow. Check free-plan availability and paid-from pricing alongside the listed features.
21 mystery shopping software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 Gigwalk Top pick · 7.3 Free plan · Free
#2 Field Agent Runner-up · 7.1 Free plan · Free
#3 Mystery Management Also great · 6.6 
- Free plan AndroidapiiOSWeb
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - Free plan AndroidapiiOSWeb
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - AndroidiOSWeb
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - AndroidapiiOSWeb
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - AndroidiOSWeb
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - AndroidapiiOSWeb
- Free plan
- No
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms€50/mofirst paid tier About CheckerVisit site - AndroidapiiOSWeb
- Free plan
- No
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - Free trial AndroidiOSWeb
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - Free trial AndroidapiiOSself-hostedWeb
- Free plan
- No
RecognisedDocumentedFree planPlatforms$29/mofirst paid tier About InspectWrk (formerly Inspectly360)Visit site - WebiOSAndroid
- Free plan
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Free plan
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - iOSAndroid
- Free plan
- Yes
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Free plan
- No
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Shopper portal
- Yes
- Assignment scheduling
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Assignment scheduling
- Yes
- Report form builder
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Mobile shopper app
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 750 /mo
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
- Mobile shopper app
- No
RecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which mystery shopping software is ranked first on Everything Xiaomi?
Gigwalk is ranked #1 of 21 with a score of 7.3. Field Agent is second and Mystery Management third.
How many of these have a free plan?
2 of the 21 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, InspectWrk (formerly Inspectly360) has the lowest first paid tier we found: $29/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.