17.7
InspectWrk, formerly Inspectly360, is inspection software for field and facility teams.
AndroidiOSWeb
Best Mystery Shopping Software in 2026
Mystery shopping software helps you coordinate visits, collect shopper evidence and make sense of submitted reports. Compared on assignment scheduling, mobile shopper app and shopper portal, the entries show different parts of how shoppers connect with assignments. Evidence collection and report form builder help you weigh how findings are captured; results analytics and shopper payments bring review and payment…
27.4
Hyperspace is software for mystery shopping programmes that track customer experience across locations and channels.
AndroidiOSWeb
37.3
Mitti Training helps frontline teams create, assign, and track bite-sized courses during daily work.
Free planAndroidiOSWeb
- 4
Gigwalk
Gigwalk is a cloud-based platform for assigning field work, collecting results and reviewing field data.
Free planAndroidiOSWebAPI7.2Free plan - 5
Checker
Checker is a platform for mystery shopping, customer experience surveys, Voice of Employee programs, and market research.
AndroidiOSWebAPI6.6From €50 a month - 6
Field Agent
Field Agent connects brands and retailers with people who gather information while shopping in stores or online.
Free planAndroidiOSWebAPI6.6Free plan - 7
iSecretShop
iSecretShop is a job board and software platform that brings mystery shopping and other research assignments from multiple providers together.
AndroidiOSWeb6.4 - 8
Mystery Management
Mystery Management provides tailored mystery shopping and customer experience programs for businesses in Australia.
AndroidiOSWeb6.3 - 9
PRISM Mystery Shopping Platform
PRISM Mystery Shopping Platform helps organizations measure brand and customer experience through internally run or vendor-run mystery shopping programs.
AndroidiOSWebAPI6.2 - 106.0
- 11
Shopmetrics NEXT
Shopmetrics NEXT is a platform for mystery shopping, market research, audits, and experience management.
AndroidiOSWeb6.0 - 12
BeMyEye
AndroidiOSWebAPI5.9 - 13
ClientSmart
ClientSmart is a web platform for mystery shopping companies to schedule shoppers, capture evaluations and deliver branded reports.
Web5.9From $400 a month - 14
KPI Mystery Shopping Platform
KPI Mystery Shopping Platform measures customer experience through mystery shopping and observation audits against standards defined by each client.
Web5.9A$17 one-time - 15
Praemialis
Praemialis combines mystery shopping, NPS data collection, and online surveys in a web platform for experienced mystery shopping companies.
Web5.8From $750 a month - 16
IntouchCX
AndroidiOSWeb5.3 - 17
Mebius
Web5.3 - 18
MemberXP
MemberXP is a web platform for credit unions measuring member experiences across journeys such as joining, getting a loan, and using a mobile app.
Web5.3 - 19
Qmoxi Retail
Web5.3 - 20
QSCheck
QSCheck is a web-based suite for managing mystery shopping programs and quality operations.
Web5.3 - 21
GuestScope
Web4.6