Checker

Overview

Checker is a research operations platform for providers, agencies, brands and corporate teams running mystery shopping, surveys or retail audits. Its breadth suits organizations managing several research methods in one workflow, while teams seeking a free entry point should look elsewhere.

Work can span phone, field and online surveys as well as mystery shopping, with tools for field coordination, quality checks and client reporting. Checker Software Systems was founded in 2005 and is headquartered in Hadera, Israel. For more category options, see Mystery Shopping Software.

Key features

Fieldwork and data quality

Survey creation, collection, quality control, fieldwork management and reporting sit within the same platform. A shopper portal, assignment scheduling, report form builder, shopper payments and results analytics support the operational side of mystery shopping. Multiple evidence collection is supported, which gives programs more than one way to document assignments.

Checker Field Surveyor runs on Android and iOS and can collect offline, then synchronize with the online system. That makes it a practical fit for field teams working in places with unreliable connectivity. GPS, EXIF, mandatory-question and validation rules are offered as quality checks and fraud-detection tools; teams should still decide which controls fit their process.

Reporting and integrations

Customizable client dashboards show real-time results and provide access controls and filtering. Checker AI adds sentiment analysis, keyword extraction, executive summaries and chat-based questions about data. Connections and APIs are offered for Power BI, Tableau, Salesforce and HR management systems, with custom APIs and platform changes possible on client request. These options make Checker more adaptable to established reporting or CRM workflows, though custom work is not a substitute for checking fit before committing.

The company states that Checker is GDPR-compliant and describes encrypted storage, role-based access, secure cloud hosting, tracked cloud changes and regular internal security audits. It also says support, training, onboarding assistance and dedicated support resources are free.

Pricing

Checker has no free plan. Its monthly plans bundle a review quota with lifetime-included storage and unlimited users and devices, so quotas—not seats—are the clearest published constraint.

• MS Popular: €50 a month for 50 reviews and 1GB storage included lifetime. A starting tier for smaller mystery-shopping workloads.
• MS Pro: €75 a month for 75 reviews and 2GB storage included lifetime. It raises both the review allowance and storage over Popular.
• CX Expert: €90 a month for 100 reviews and 3GB storage included lifetime. Its larger allowance is better suited to CX programs with more monthly review volume.
• MR Professional: €115 a month for 150 reviews and 5GB storage included lifetime. It is the highest listed allowance for teams handling more research activity.

All four plans include unlimited users and unlimited devices, which avoids a per-seat ceiling in the stated terms. Teams should match their expected review volume to the plan; no free tier is offered for trying the service at no cost.

Platforms

Checker supports Android, iOS, web and API access. Its offline collection capability is specifically tied to the Android and iOS Field Surveyor app.

Who it's for

Checker is aimed at mystery-shopping and survey providers, CX and Voice of Customer researchers, agencies, brands and corporate teams. It is strongest for organizations that need several methods and a path from survey setup to client-facing results. A small team seeking occasional task-based work or a free starting option may find a narrower alternative more suitable.

Pros and cons

• Pros: Covers mystery shopping, CATI, CAPI, CAWI and retail audits, useful for teams consolidating varied research programs.
• Pros: Offline mobile collection and later synchronization support fieldwork beyond dependable network coverage.
• Pros: Unlimited users and devices across the listed monthly plans help avoid seat and device limits.
• Cons: No free plan means there is no no-cost tier for testing a recurring workflow.
• Cons: Monthly review quotas vary from 50 to 150, so higher-volume programs need to select a larger allowance.

Alternatives

Choose Shopmetrics NEXT if you want a paid mystery-shopping option for Android, iOS and web and prefer to request a demo before pricing.

PRISM Mystery Shopping Platform is another paid option spanning Android, API, iOS and web. Mystery Management is a paid alternative for Android, iOS and web.

For individual gig work with a free-to-download app, consider Gigwalk: individual gigs pay $3 to $100 or more depending on the task. Field Agent also has a free-to-download app, and its users must be 18 or older.

Mebius is a paid web option, while Qmoxi Retail is a paid web alternative.

KPI Mystery Shopping Platform may suit buyers who want per-assessment pricing: online or email checks cost A$17, paid once, billed $17 to $28 per assessment, GST inclusive, covering web enquiry, listing search, app journey or live chat. Phone enquiries cost A$39, paid once.

Verdict

Checker is a strong fit for research providers and organizations coordinating multi-method studies, especially when offline field collection, quality controls and customizable client reporting matter. Its broad workflow and unlimited users and devices are compelling, but the paid-only entry and fixed review allowances make it a less natural choice for occasional or budget-conscious users. Choose it when those operational needs justify a monthly plan; otherwise compare narrower or free-to-download alternatives.