The KPI Mystery Shopping Platform homepage

KPI Mystery Shopping Platform

Score5.6
Rank#19 of 21
Free planNo
Runs onWeb

Summary

KPI Mystery Shopping Platform is ranked #19 of 21 in mystery shopping software on Everything Xiaomi. It runs on Web. There is no free plan.

KPI Mystery Shopping Platform plans and pricing

All plans
Online or email check A$17 once $17 to $28 per assessment, GST inclusive Web enquiry, listing search, app journey or live chat kpimysteryshopping.com.au · 4 Oct 2026
Phone enquiry A$39 once From $39 per assessment, GST inclusive Phone enquiry assessment · scope and volume affect the quote kpimysteryshopping.com.au · 4 Oct 2026
In-person visit A$54 once $54 to $182 per assessment, GST inclusive Visit assessment · shopper purchase allowance may apply kpimysteryshopping.com.au · 4 Oct 2026

Compared on mystery shopping software

Free plan
Nokpimysteryshopping.com.au
Shopper portal
Yeskpimysteryshopping.com.au
Assignment scheduling
Yeskpimysteryshopping.com.au
Report form builder
Yeskpimysteryshopping.com.au
Evidence collection
photoskpimysteryshopping.com.au
Shopper payments
Yeskpimysteryshopping.com.au
Results analytics
Yeskpimysteryshopping.com.au

Facts

Purpose
The service measures customer experience through mystery shopping and observation audits conducted against client-defined standards.kpimysteryshopping.com.au · 4 Oct 2026
Report contents
Reports include weighted checkpoint scores, written commentary by section, cross-section threads, and date-, time- and location-stamped photos and receipts.kpimysteryshopping.com.au · 4 Oct 2026
Dashboards
The reporting platform provides configurable dashboards with graphics, numeric summaries and feedback measures.kpimysteryshopping.com.au · 4 Oct 2026
Exports
Users can export analysis pages or location reports to spreadsheets or PDF; the platform page also lists CSV and PDF exports.kpimysteryshopping.com.au · 4 Oct 2026
Report turnaround
Reports are quality-reviewed and typically published to the client dashboard within 48 to 72 hours of a visit.kpimysteryshopping.com.au · 4 Oct 2026
Customization
KPI says it builds surveys to client specifications using its question library, bespoke questions, KPIs, hierarchy and access requirements.kpimysteryshopping.com.au · 4 Oct 2026
Coverage
The company says it serves retail, food and beverage, property, accommodation and service environments across Australia, New Zealand and selected South East Asian areas.kpimysteryshopping.com.au · 4 Oct 2026
Security and confidentiality
KPI says it can sign NDAs where required and configure tiered, role-based platform permissions down to individual users.kpimysteryshopping.com.au · 4 Oct 2026
Privacy
KPI says it handles personal information under Australia's Privacy Act 1988 and Australian Privacy Principles, and that some service providers may process information overseas.kpimysteryshopping.com.au · 4 Oct 2026
Support
The contact page says most enquiries receive a reply within one business day; complimentary shop requests may be accepted or declined based on practicality and feasibility.kpimysteryshopping.com.au · 4 Oct 2026
Pricing limits
Published ranges are historical invoiced ranges rather than quotes; actual fees depend on visit volume, survey depth, location, visit duration and measured channels, and purchase allowances may be added.kpimysteryshopping.com.au · 4 Oct 2026
Free introductory shop
KPI says the first shop is complimentary before commitment, and its pricing page says there is no setup fee or lock-in contract.kpimysteryshopping.com.au · 4 Oct 2026
Intended customers
The company describes its work for customer-facing businesses and names retail, cafes, accommodation, restaurants, fast food, real estate, government and multi-brand retail networks among the sectors it covers.kpimysteryshopping.com.au · 4 Oct 2026

Company

Founded
2000kpimysteryshopping.com.au · 28 Sept 2026
Headquarters
Gold Coast, Queensland, Australiakpimysteryshopping.com.au · 28 Sept 2026

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Sources