Gigwalk
7.2#4 in mystery shopping softwareFree planFree planAndroidiOSWebAPI
VisitGigwalk vs KPI Mystery Shopping Platform
KPI Mystery Shopping Platform
5.9#14 in mystery shopping softwareA$17 one-timeWeb
VisitWhat both publish
| Fact | Gigwalk | KPI Mystery Shopping Platform |
|---|---|---|
| Founded | 2011 | 2000 |
| Headquarters | San Francisco, California, United States | Gold Coast, Queensland, Australia |
| Privacy | Gigwalk says personal information is stored on restricted database servers and that users can request account deletion through support. | KPI says it handles personal information under Australia's Privacy Act 1988 and Australian Privacy Principles, and that some service providers may process information overseas. |
| Support | Gigwalk provides separate support resources for business clients using its workforce management software or crowdsourcing solution and for Gigwalkers using the mobile app. | The contact page says most enquiries receive a reply within one business day; complimentary shop requests may be accepted or declined based on practicality and feasibility. |
Gigwalk plans
- Gigwalk mobile appFree
KPI Mystery Shopping Platform plans
- Online or email checkA$17, paid once
- Phone enquiryA$39, paid once
- In-person visitA$54, paid once
Pick Gigwalk if…
Gigwalk suits consumer brands, retailers, consultants, market researchers, and software or AI companies that need field tasks completed and verified. It can fit organizations using internal teams as well as those assigning work to Gigwalkers.
Pick KPI Mystery Shopping Platform if…
The platform suits customer-facing businesses that want to assess service against their own standards across online, phone, or in-person interactions.