Hyperspace
7.4#2 in mystery shopping softwareFrom €55 a monthAndroidiOSWebAPI
VisitHyperspace vs KPI Mystery Shopping Platform
KPI Mystery Shopping Platform
5.9#14 in mystery shopping softwareA$17 one-timeWeb
VisitWhat both publish
| Fact | Hyperspace | KPI Mystery Shopping Platform |
|---|---|---|
| Founded | 1998 | 2000 |
| Headquarters | Schortens-Roffhausen, Germany | Gold Coast, Queensland, Australia |
| Purpose | The software supports mystery shopping programmes with shopper briefings, scheduling, mobile capture, media and analytics for tracking customer experience across locations and channels. | The service measures customer experience through mystery shopping and observation audits conducted against client-defined standards. |
Hyperspace plans
- Economy€55 a month
- Business€329 a month
- Enterprise€549 a month
- hyperspace Franchise Manager (Enterprise Edition, own-server purchase)€33,333, paid once
- hyperspace Franchise Manager Enterprise Edition purchase€33,333, paid once
KPI Mystery Shopping Platform plans
- Online or email checkA$17, paid once
- Phone enquiryA$39, paid once
- In-person visitA$54, paid once
Pick Hyperspace if…
Hyperspace is presented for franchisors and multi-site businesses, including hospitality, retail, bakeries, and service companies. It suits teams that need mobile checks, shopper scheduling, and location-level experience tracking.
Pick KPI Mystery Shopping Platform if…
The platform suits customer-facing businesses that want to assess service against their own standards across online, phone, or in-person interactions.