KPI Mystery Shopping Platform
5.9#14 in mystery shopping softwareA$17 one-timeWeb
VisitKPI Mystery Shopping Platform vs Mitti Training
Mitti Training
7.3#3 in mystery shopping softwareFrom $24 a monthFree planAndroidiOSWeb
VisitWhat both publish
| Fact | KPI Mystery Shopping Platform | Mitti Training |
|---|---|---|
| Headquarters | Gold Coast, Queensland, Australia | Sydney, New South Wales, Australia |
| Purpose | The service measures customer experience through mystery shopping and observation audits conducted against client-defined standards. | Training helps frontline teams create, assign, and track bite-sized courses as part of their day-to-day work. |
| Support | The contact page says most enquiries receive a reply within one business day; complimentary shop requests may be accepted or declined based on practicality and feasibility. | The Free plan includes essential support, Premium includes priority support, and Enterprise includes 24/7 priority support. |
KPI Mystery Shopping Platform plans
- Online or email checkA$17, paid once
- Phone enquiryA$39, paid once
- In-person visitA$54, paid once
Mitti Training plans
- FreeFree
- Premium (annual)$24 a month
- Premium (monthly)$29 a month
- EnterprisePriced on request
Pick KPI Mystery Shopping Platform if…
The platform suits customer-facing businesses that want to assess service against their own standards across online, phone, or in-person interactions.
Pick Mitti Training if…
Mitti Training is suited to organizations managing frontline workers across locations and languages. It fits teams that need course creation, assignment scheduling, compliance credentials, offline lessons, and results analytics.