InspectWrk (formerly Inspectly360)
7.7#1 in mystery shopping softwareFrom $24 a monthAndroidiOSWebAPI
VisitInspectWrk (formerly Inspectly360) vs KPI Mystery Shopping Platform
KPI Mystery Shopping Platform
5.9#14 in mystery shopping softwareA$17 one-timeWeb
VisitWhat both publish
| Fact | InspectWrk (formerly Inspectly360) | KPI Mystery Shopping Platform |
|---|---|---|
| Dashboards | Dashboards show completion, open actions, compliance, site comparisons and trends. | The reporting platform provides configurable dashboards with graphics, numeric summaries and feedback measures. |
| Purpose | InspectWrk is AI inspection software for field and facility teams that replaces paper checklists and spreadsheets with mobile inspections, AI-verified photos, and audit-ready reports. | The service measures customer experience through mystery shopping and observation audits conducted against client-defined standards. |
| Support | Premium includes email and chat support with a reply within one business day, while Enterprise includes a dedicated account manager and onboarding. | The contact page says most enquiries receive a reply within one business day; complimentary shop requests may be accepted or declined based on practicality and feasibility. |
InspectWrk (formerly Inspectly360) plans
- Free TrialFree
- Premium$24 a month
- Premium monthly$29 a month
- EnterprisePriced on request
KPI Mystery Shopping Platform plans
- Online or email checkA$17, paid once
- Phone enquiryA$39, paid once
- In-person visitA$54, paid once
Pick InspectWrk (formerly Inspectly360) if…
InspectWrk suits field and facility teams that need mobile inspections, photo evidence, and audit-ready reports. Teams working offline or routing failed items into corrective actions may find its listed tools relevant.
Pick KPI Mystery Shopping Platform if…
The platform suits customer-facing businesses that want to assess service against their own standards across online, phone, or in-person interactions.