Field Agent

Overview

Field Agent is a shopper-assignment platform for adults who want to complete retail tasks, and for brands or retailers that need to collect information from stores and online. Its appeal is the breadth of assignment types and retailer coverage; its key drawback for shoppers is that cash is paid only when a submission is approved.

Key features

Assignments include audits, surveys, Buy & Trys, ratings and reviews, Eye Spys, scavenger hunts, and mystery shops. Agents reserve a job, complete it, submit it for review, and receive cash after approval. The variety gives shoppers several kinds of tasks to pursue, but the approval requirement makes payment conditional: Field Agent does not pay for submissions it denies and says it does not use information from them.

Jobs are completed at major retailers including Walgreens, 7-Eleven, Dollar General, Albertsons, McDonald's, Best Buy, Kroger, Target, Kohl's, Publix, Costco, and CVS. The service supports assignment scheduling, a shopper portal, multiple forms of evidence collection, shopper payments, and results analytics. It supports the United States, Australia, Canada, Ecuador, Mexico, South Africa, Spain, and Great Britain, although broad country coverage does not ensure a particular job will be nearby.

For organizations, the API can create jobs, manage templates, launch projects, retrieve results, and optionally use webhooks. That combination suits teams coordinating projects and gathering field information; the API is less relevant to individuals who only want to complete assignments.

Field Agent may use Plaid to connect an account with a bank account and verify bank information, while Dwolla originates credit transfers to an agent's financial-institution account. The company says information in transmission is encrypted using Secure Socket Layer software and that it does not sell users' personal information. Registration and use are limited to people aged 18 or older. An Agent Help Center covers sign-up, cash-out, account questions, app features, jobs, and troubleshooting.

Pricing

The Field Agent App is free at no cost on Android or iOS, for users aged 18 and older. This is a no-cost way to access shopper assignments, but it does not guarantee earnings: payment follows approval, and denied submissions are unpaid. Field Agent's pricing model is paid, with pricing on request for organizations; those seeking project tools and API access should expect custom pricing rather than a published plan amount.

Platforms

Field Agent supports Android, iOS, web, and API. The mobile app is the route for shoppers completing assignments, while the web and API options extend the service to project management and results retrieval.

Who it's for

Field Agent fits adults willing to complete and document retail assignments, particularly those in its supported countries and near participating retailers. It also suits brands and retailers that need to launch projects, manage job templates, and gather results. It is a poor fit for anyone who needs guaranteed payment for every submission, or for users under 18.

Pros and cons

• Pro: A broad mix of audits, surveys, product trials, reviews, and mystery shops gives shoppers several assignment formats.
• Pro: Major retail coverage and support in eight countries create a wide potential footprint for assignments.
• Pro: The API supports job creation, templates, project launches, results, and optional webhooks for organizations.
• Con: Payment depends on approval, and denied submissions earn nothing.
• Con: Organization pricing is custom, so teams cannot compare a published price before contacting Field Agent.
• Con: Use is restricted to adults aged 18 or older.

Alternatives

Mystery Shopping Software is the category directory for comparing options. Choose Gigwalk if you want another free-to-download gig app with individual tasks paying $3 to $100 or more, depending on the task. Mystery Management is another paid option on Android, iOS, and web. PRISM Mystery Shopping Platform is a paid alternative with Android, API, iOS, and web support. Shopmetrics NEXT is a paid Android, iOS, and web option with demo requests. Checker has no free plan; its MS Popular plan costs €50 a month for 50 reviews, lifetime 1GB storage, unlimited users, and unlimited devices. BeMyEye is a paid option without a free plan; its Compass Cloud plan offers an image-recognition API for existing SFA tools. IntouchCheck is a paid Android, iOS, and web option with a free trial. ClientSmart is a paid web option.

Verdict

Choose Field Agent if you are an adult shopper seeking varied retail assignments, or an organization that wants a project workflow with API access and results retrieval. Its broad task mix and retailer reach are the strongest reasons to consider it. Look elsewhere if you need every submission to be paid, or if predictable organization pricing is essential.