MobiAudit
MobiAudit is a mobile app for mystery shopping and market research fieldwork.
What MobiAudit is
MobiAudit is a mobile app for mystery shopping and market research fieldwork. It supports assignment scheduling, surveys, and data collection for mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits, and other studies. Survey data syncs with the device and server, allowing fieldworkers to work offline; the app also integrates with the Shopmetrics platform for offline assignments. It is available for Android and iOS. The App Store listing says it can be deployed across devices including smartphones, tablets, laptops, kiosks, and customer interaction terminals. Nearby-opportunity alerts use device GPS, and background GPS use can significantly reduce battery life. Survey data and personal details entered in surveys stay on the device until submission and syncing. The app also stores account email addresses and passwords on the device for syncing; removing the account or app removes those credentials. Media captured outside the app may remain after submission and must be removed manually. Shopmetrics is headquartered in Sylvania, Ohio, and was founded in 2004. The listed pages offer a demo request but provide no subscription price or plan details.
Good
- Supports scheduling, surveys, and data collection.
- Offline survey work syncs with device and server.
- Integrates with Shopmetrics for offline assignments.
- Available on Android and iOS.
- Supports multiple study types.
Watch out
- Background GPS use can significantly reduce battery life.
- Survey data remains on-device until submission and sync.
- Account email and password are stored on-device.
- Media captured outside the app may need manual removal.
Who it suits
MobiAudit suits mystery shopping, fieldwork, business audit, and market research providers that need mobile survey collection and offline assignments. Fieldworkers should consider its on-device data storage and GPS battery-use warning.
Verdict
MobiAudit is built around mobile fieldwork, including scheduled assignments and offline survey collection. Its on-device handling of survey data, credentials, and media is worth considering before use.
The facts
Each one read from MobiAudit's own pages, with the date it was checked.
What it does
- Account credentials
- The privacy policy says the app stores account email addresses and passwords on the device to enable quick syncing, and says users can remove them by removing the account or deleting the app.checked 7 Oct 2026
- Data collection
- The app supports online and offline survey data collection.checked 8 Oct 2026
- Intended customers
- The company describes its technology solutions as serving mystery shopping, fieldwork, business audit, and market research providers worldwide.checked 7 Oct 2026
- Media retention
- Media captured outside the app may remain on the device after survey submission and must be removed manually.checked 8 Oct 2026
- Nearby opportunities
- The Auto-Alert Nearby Opportunities feature uses device GPS, and the listing warns that background GPS use can significantly reduce battery life.checked 7 Oct 2026
- Offline data storage
- Survey data and personal data entered into a survey are stored on the device until the survey is submitted and synced with the server.checked 8 Oct 2026
- Offline work
- The app syncs survey data with the device and server so users can work with surveys offline.checked 7 Oct 2026
- Pricing
- The maker’s opened pages provide a demo request but no MobiAudit subscription price or plan details.checked 8 Oct 2026
- Privacy and data controller
- Shopmetrics says providers or their end-clients generally control personal data collected through the platform, and directs users to those organizations for details of their data use.checked 8 Oct 2026
- Purpose
- MobiAudit supports mystery shopping and market research fieldwork, including intercept surveys, exit surveys, targeted marketing surveys, and internal audits.checked 8 Oct 2026
- Security
- Shopmetrics says it uses reasonable physical, electronic, and managerial procedures to protect personal data from loss, misuse, and unauthorized access or disclosure.checked 8 Oct 2026
- Shopmetrics integration
- MobiAudit integrates with the Shopmetrics platform so field workers can complete assignments offline.checked 8 Oct 2026
- Study types
- It supports mystery shopping, client intercept and exit surveys, targeted marketing surveys, internal audits, and other studies.checked 7 Oct 2026
- Support
- The MobiAudit Google Play listing gives [email protected] as the app support email.checked 8 Oct 2026
- Target users
- The maker describes its products as serving mystery shopping, fieldwork, business audit, and market research providers.checked 8 Oct 2026
- Vendor safeguards
- Shopmetrics says it enters confidentiality and data processing agreements with vendors and regularly reviews their privacy and security practices.checked 8 Oct 2026
The company
- Company certification
- Shopmetrics says it is an ISO-certified company.checked 7 Oct 2026
- Company security
- The company says it takes reasonable and appropriate physical, electronic, and managerial measures to protect personal data.checked 7 Oct 2026
- Founded
- 2004checked 28 Sep 2026
- Headquarters
- Sylvania, Ohio, United Stateschecked 28 Sep 2026
- Maker certification
- Shopmetrics says it is ISO-certified and its products are used in more than 80 countries.checked 8 Oct 2026
Where it runs
- Device credentials
- The app stores account email addresses and passwords on the device to support syncing, and says these can be removed by removing the account or deleting the app.checked 8 Oct 2026
- On-device data
- Survey personal data remains on the device until the survey is submitted and the app syncs with the server; deleting the app removes that data from the device.checked 7 Oct 2026
- Supported devices
- The app listing says it can be deployed to smartphones, tablets, netbooks, laptops, and other handheld devices, and installed on kiosks and customer interaction terminals.checked 8 Oct 2026
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