Alternatives to Zoho TeamInbox

18.1

Serif

Serif places an AI employee in shared email addresses such as info@, support@, and billing@ to handle routine messages.

Free planiOSWebmacOS

From $30 a month

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28.0

Coherence

Coherence is a customer operations platform from Brightyard, Inc.

Free planAndroidWebAPI

From $12 a month

VisitDetails

37.9

Cerb

Free planOpen sourceWebAPILinux

From $40 a month

VisitDetails

4. 4

   Front

   Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.

   AndroidiOSWebAPI
   7.9From $25 a month
   Visit
5. 5

   Drag

   Drag is a shared inbox for teams that handle customer email in Gmail or the Drag web app.

   AndroidiOSWebAPI
   7.8From $12 a month
   Visit
6. 6

   Gmelius

   Gmelius is a Gmail-native platform for setting up AI agents to handle defined team jobs across connected tools.

   AndroidiOSWebAPI
   7.3From $228 a year
   Visit
7. 7

   Trengo

   Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.

   AndroidiOSWebAPI
   7.3From €299 a month
   Visit
8. 8

   Help Scout

   Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.

   Free planAPI
   7.2From $25 a month
   Visit
9. 9SI

   Shared Inbox by Canary

   Shared Inbox by Canary brings team email and helpdesk work into a shared workspace.

   iOSWebmacOSWindows
   7.0From $10 a month
   Visit
10. 10

    Helpwise

    Helpwise is a customer communications tool that gathers queries from multiple channels in a Universal Inbox for teams to manage and answer together.

    AndroidiOSWeb
    6.9From $15 a month
    Visit
11. 11LE

    Loop Email

    AndroidiOSWebmacOS
    6.9From $18.75 a month
    Visit
12. 12

    Sortd

    Sortd turns Gmail conversations into a visual workflow for teams, assigning each conversation an owner, status and deadline.

    AndroidiOSWebAPI
    6.9From $10 a month
    Visit
13. 13

    Keeping

    Keeping turns Gmail and Google Workspace into a shared inbox and help desk where teams handle customer emails as tickets.

    AndroidiOSWebExtension
    6.8From $14 a month
    Visit
14. 14

    Maxdesk

    Maxdesk is a web-based help desk for teams that handle customer support through email.

    Free planWeb
    6.8From $20 a month
    Visit
15. 15

    Missive

    Missive is a paid email and collaboration app available on the web, Windows, macOS, iOS, and Android.

    AndroidiOSWebWindows
    6.8From $14 a month
    Visit
16. 16SH

    Sharebox

    Sharebox turns Google Groups into shared inboxes managed from Gmail through a Chrome extension sidebar.

    Free planWebExtension
    6.7From $79 a month
    Visit
17. 17TE

    Team Engine

    Team Engine is recruiting and retention software for field-based, deskless, and multilingual workforces.

    AndroidiOSWeb
    6.7From $400 a month
    Visit
18. 18ZI

    Zavu Inbox

    Zavu Inbox is an open-source messaging API for sending and receiving communications across channels, with web access.

    Free planWebAPI
    6.7From $20 a month
    Visit
19. 19SH

    ShareMail

    ShareMail is a shared inbox for small teams using Gmail, available on the web and Android.

    AndroidWeb
    6.6From $6 a month
    Visit
20. 20

    SupportBee

    WebAPI
    6.6From $20 a month
    Visit
21. 21UN

    UnInbox

    Free planWebAPISelf-hosted
    6.5From $12 a month
    Visit
22. 22EM

    Emailgistics

    Emailgistics adds shared-mailbox assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 inside Outlook.

    WebWindows
    6.4From $13 a month
    Visit
23. 23

    Jelly

    Jelly is a paid web-based shared inbox for small teams that collaboratively triage, assign, and answer email.

    Web
    6.2From $319 a year
    Visit
24. 24

    Sektra AI

    Web
    6.1From $29 a month
    Visit
25. 25UN

    Unibox

    Web
    6.1From $49 a month
    Visit
26. 26ZA

    ZapMail

    ZapMail is a collaborative email service for teams using real addresses, shared inboxes, and AI assistance.

    Web
    6.1
    Visit
27. 27

    MailStack

    MailStack is an open-source, self-hosted mail server and shared team inbox for controlled, receive-only business email.

    Free planWebSelf-hosted
    5.9Free plan
    Visit
28. 28SM

    Startup Mail

    WebAPI
    5.8From $1 a month
    Visit
29. 29

    Hiver

    API
    5.7From $25 a month
    Visit

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