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Best Twilio Conversation Intelligence Alternatives in 2026

Updated

20 apps from speech analytics software ranked against Twilio Conversation Intelligence on the same published basis.

  1. 1
    Twilio Segment Free plan WebiOSAndroid $120/mo7.1
    Twilio Conversation Intelligence vs Twilio Segment
  2. 2
    Avoma Free plan WebiOSAndroid $19/mo7.0
    Twilio Conversation Intelligence vs Avoma
  3. 3
    Symbl.ai Free plan AndroidapiiOSself-hostedWeb Free7.0
    Twilio Conversation Intelligence vs Symbl.ai
  4. 4
    Jiminny Free trial AndroidapiextensioniOSMac $42/mo6.7
    Twilio Conversation Intelligence vs Jiminny
  5. 5
    SESTEK Text-to-Speech apiLinuxself-hostedWin 6.6
    Twilio Conversation Intelligence vs SESTEK Text-to-Speech
  6. 6
    ExecVision AndroidextensioniOSWeb 6.5
    Twilio Conversation Intelligence vs ExecVision
  7. 7
    Feelingstream apiMacself-hostedWebWin 6.5
    Twilio Conversation Intelligence vs Feelingstream
  8. 8
    Gong Forecast AndroidiOSWeb 6.4
    Twilio Conversation Intelligence vs Gong Forecast
  9. 9
    QEval apiWeb 6.4
    Twilio Conversation Intelligence vs QEval
  10. 11
    AgentAssist apiWeb 6.3
    Twilio Conversation Intelligence vs AgentAssist
  11. 12
    CTM Conversation Intelligence AndroidapiiOSWeb $79/mo6.3
    Twilio Conversation Intelligence vs CTM Conversation Intelligence
  12. 13
    Level AI Contact Center Analytics apiWeb 6.3
    Twilio Conversation Intelligence vs Level AI Contact Center Analytics
  13. 14
    Salesloft AndroidapiextensioniOSWeb 6.3
    Twilio Conversation Intelligence vs Salesloft
  14. 15
    ZyroAI Speech Analytics Web 6.3
    Twilio Conversation Intelligence vs ZyroAI Speech Analytics
  15. 16
    Balto QA apiMacWebWin 6.2
    Twilio Conversation Intelligence vs Balto QA
  16. 17
    CallMiner Eureka apiWeb 6.2
    Twilio Conversation Intelligence vs CallMiner Eureka
  17. 18
    Revenue.io AndroidextensioniOSWeb 6.2
    Twilio Conversation Intelligence vs Revenue.io
  18. 19
    Vonage Conversation Analyzer Web 6.2
    Twilio Conversation Intelligence vs Vonage Conversation Analyzer
  19. 20
    Verint Speech Analytics self-hostedWeb 6.1
    Twilio Conversation Intelligence vs Verint Speech Analytics
  20. 21
    CallScriber 5.9
    Twilio Conversation Intelligence vs CallScriber

Twilio Conversation Intelligence alternatives compared

#AppScoreFree planFromRuns on
1Twilio Segment7.1Free plan$120/moWeb, iOS, Android
2Avoma7.0Free plan$19/moWeb, iOS, Android
3Symbl.ai7.0Free planFreeAndroid, API, iOS, self-hosted, Web
4Jiminny6.7No$42/moAndroid, API, Browser, iOS, Mac, Web, Windows
5SESTEK Text-to-Speech6.6No—API, Linux, self-hosted, Windows
6ExecVision6.5No—Android, Browser, iOS, Web
7Feelingstream6.5No—API, Mac, self-hosted, Web, Windows
8Gong Forecast6.4No—Android, iOS, Web
9QEval6.4No—API, Web
11AgentAssist6.3No—API, Web
12CTM Conversation Intelligence6.3No$79/moAndroid, API, iOS, Web
13Level AI Contact Center Analytics6.3No—API, Web
14Salesloft6.3No—Android, API, Browser, iOS, Web
15ZyroAI Speech Analytics6.3No—Web
16Balto QA6.2No—API, Mac, Web, Windows
17CallMiner Eureka6.2No—API, Web
18Revenue.io6.2No—Android, Browser, iOS, Web
19Vonage Conversation Analyzer6.2No—Web
20Verint Speech Analytics6.1No—self-hosted, Web
21CallScriber5.9No——
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Questions about Twilio Conversation Intelligence alternatives

What is the best alternative to Twilio Conversation Intelligence?

Twilio Segment, number 1 in speech analytics software with a score of 7.1 out of 10. The others here: Avoma, Symbl.ai, Jiminny and 16 more.

What is the best free alternative to Twilio Conversation Intelligence?

Twilio Segment is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.