GLPI is an IT management platform covering helpdesk tickets, asset inventory, and service management.
Alternatives to SymphonyAI Summit
Jira is a project management tool for teams that need to plan, organize and track work.
i-doit provides IT documentation and CMDB capabilities for recording assets, software, licenses, contracts, organizations, and people.
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ManageEngine ServiceDesk Plus
AndroidiOSWebAPI8.0From $10 a month - 5

Alloy Navigator
AndroidiOSWebAPI7.9From $19 a month - 6

Freshservice
Freshservice is an AI-powered IT management solution designed to simplify employee experiences.
AndroidiOSWebAPI7.9From $19 a month - 7

SysAid
SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.
AndroidiOSWebAPI7.9From $89 a month - 8

TOPdesk
TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.
AndroidiOSWebAPI7.8From £51 a month - 9
iTop
iTop is an open-source IT service management platform from Combodo, built around a service catalog and a configuration management database (CMDB).
Free planOpen sourceWebAPILinuxSelf-hosted7.7Free plan - 10
Vivantio
Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.
Free planWebAPISelf-hosted7.6Free plan - 11

Znuny
Znuny is an open-source IT service management and helpdesk platform for service management, IT, and customer support.
Free planWebAPILinuxSelf-hosted7.4From $4,499 a year - 12

SolarWinds Service Desk
SolarWinds Service Desk is a cloud-based IT service management platform with incident, asset, configuration, and change management tools.
AndroidiOSWebAPI7.2From $39 a month - 13

Alemba Service Manager
Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.
AndroidiOSWebAPI6.8 - 14

Virima Discovery and ViVID Service Mapping
Virima Discovery and ViVID Service Mapping brings IT discovery, a discovery-populated CMDB, service maps, and asset intelligence together to show…
WebAPILinuxmacOS6.7From $4,740 a year - 15

Faddom
Faddom discovers hybrid IT environments and maps connections among servers, dependencies, and business applications.
WebLinuxSelf-hostedWindows6.6 - 16

Hornbill CMDB
AndroidiOSWebAPI6.6 - 17

InvGate Asset Management
AndroidWebWindowsmacOS6.6From $5 a year - 18

ManageEngine AssetExplorer
ManageEngine AssetExplorer is asset-management software available as cloud or on-premises, with a free edition and a 30-day fully functional trial.
Self-hosted6.6From $955 a year - 19
Ralph
Ralph is a free, open-source system for managing assets, data center infrastructure, and configuration items in data centers and back offices.
Free planWebAPILinuxmacOS6.6Free plan - 20

Automic Continuous Delivery Automation
Automic Continuous Delivery Automation orchestrates application releases and deployments, with real-time monitoring and release reporting.
WebAPILinuxSelf-hosted6.5 - 21

CMDBuild
CMDBuild is an open-source web environment for configuring custom asset-management applications.
Free planWebAPILinuxmacOS6.5Free plan - 22

Device42
WebAPILinuxmacOS6.5 - 23

Infraon ITSM
WebAPISelf-hosted6.4From $19 a month - 24

CMW Lab CMDB and Service Inventory
WebAPISelf-hosted6.3From $349 a year - 25

IFS Enterprise Service Management
IFS Enterprise Service Management brings internal service requests and support functions together across IT and business departments.
AndroidiOSWebWindows6.3 - 26

CMDB-360
CMDB-360 gives managed service providers and enterprise IT teams a shared view of cloud and on-premise assets and the business services they support.
WebLinuxSelf-hosted5.9 - 27
OpenText Universal Discovery and CMDB
OpenText Universal Discovery and CMDB finds and tracks configuration items across hybrid, network, multicloud, and on-premises environments.
WebLinuxSelf-hostedWindows5.8 - 28

Matrix42 Enterprise Service Management
AndroidiOSWeb5.6 - 29

Ivanti Neurons CMDB
WebAPI5.4 - 30

IBM Maximo Asset Investment Planning
IBM Maximo Asset Investment Planning is paid software for deciding how to budget and plan spending on assets across multiple years.
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