Serif places an AI employee in shared email addresses such as info@, support@, and billing@ to handle routine messages.
Alternatives to Mosa Mail
Coherence is a customer operations platform from Brightyard, Inc.
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
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HubSpot CRM
HubSpot CRM brings customer data and reporting into a unified view, with tools for managing sales activity and team conversations.
Free planAndroidiOS7.9From $15 a month - 5

Pipedrive
AndroidiOSWebAPI7.9From $14 a month - 6

Drag
Drag is a shared inbox for teams that handle customer email in Gmail or the Drag web app.
AndroidiOSWebAPI7.8From $12 a month - 7

Spike
Spike is an email and collaboration app with a unified inbox, scheduled sending, and calendar tools.
Free planAndroidiOSWebmacOS7.8From $4 a month - 8
Zoho TeamInbox
Zoho TeamInbox gives teams a shared workspace for handling incoming and outgoing messages.
Free planAndroidiOSWeb7.4From $0.99 a month - 9

Gmelius
Gmelius is a Gmail-native platform for setting up AI agents to handle defined team jobs across connected tools.
AndroidiOSWebAPI7.3From $228 a year - 10
Yorlet
Yorlet is a lettings platform for managing leasing, billing, payments, owner accounting, maintenance, compliance, risk and resident experiences.
Free planAndroidiOSWebAPI7.3From £1 a month - 11

Help Scout
Help Scout is customer support software that brings email, SMS, social, chat, and voice into a shared Inbox.
Free planAPI7.2From $25 a month - 12

Litmus
Litmus is an email workflow platform for teams building, testing, monitoring, and analyzing campaigns.
WebAPIExtension7.2From $79 a month - 13
Shared Inbox by Canary
Shared Inbox by Canary brings team email and helpdesk work into a shared workspace.
iOSWebmacOSWindows7.0From $10 a month - 14

Helpwise
Helpwise is a customer communications tool that gathers queries from multiple channels in a Universal Inbox for teams to manage and answer together.
AndroidiOSWeb6.9From $15 a month - 15

Maxdesk
Maxdesk is a web-based help desk for teams that handle customer support through email.
Free planWeb6.8From $20 a month - 16

Missive
Missive is a paid email and collaboration app available on the web, Windows, macOS, iOS, and Android.
AndroidiOSWebWindows6.7From $14 a month - 17
Sharebox
Sharebox turns Google Groups into shared inboxes managed from Gmail through a Chrome extension sidebar.
Free planWebExtension6.7From $79 a month - 18
Team Engine
Team Engine is recruiting and retention software for field-based, deskless, and multilingual workforces.
AndroidiOSWeb6.7From $400 a month - 19
ShareMail
ShareMail is a shared inbox for small teams using Gmail, available on the web and Android.
AndroidWeb6.6From $6 a month - 20

SupportBee
WebAPI6.6From $20 a month - 21
Emailgistics
Emailgistics adds shared-mailbox assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 inside Outlook.
WebWindows6.4From $13 a month - 22
Consolidate
AndroidiOSWebLinux6.2From €288 a year - 23
Mailtwine
Mailtwine is an email service for Android, iOS, Linux, macOS, web, and Windows.
Free planAndroidiOSWebLinux6.2Free plan - 24
Spark for Teams
Free planAndroidiOSmacOSWindows6.2Free plan - 25
ZapMail
ZapMail is a collaborative email service for teams using real addresses, shared inboxes, and AI assistance.
Web6.1 - 26
Plexvia Shared Inbox
Free planWeb6.0From $199 a month - 27

Hiver
API5.7From $25 a month - 28
Repliqo
WebmacOSWindows5.7From $190 a year - 29
Mailbutler Inbox Collaboration
WebmacOS5.6From $5 a month - 30
SBX
WebWindows5.4From €8 a month


