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Best Kapture Self-Serve Alternatives in 2026

Updated

20 apps from customer self-service software ranked against Kapture Self-Serve on the same published basis.

  1. 1
    Whatfix Free plan AndroidapiextensioniOSMac Free7.2
    Kapture Self-Serve vs Whatfix
  2. 2
    Freshdesk Free plan api $19/mo6.8
    Kapture Self-Serve vs Freshdesk
  3. 3
    Help Scout Free plan api $25/mo6.7
    Kapture Self-Serve vs Help Scout
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.5
    Kapture Self-Serve vs Genesys Cloud CX
  5. 5
    Kustomer AndroidapiiOSWeb 6.5
    Kapture Self-Serve vs Kustomer
  6. 6
    Zoho Desk Free plan api ₹420/mo6.5
    Kapture Self-Serve vs Zoho Desk
  7. 7
    Intercom Free trial AndroidiOSWeb $19/mo6.4
    Kapture Self-Serve vs Intercom
  8. 8
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.4
    Kapture Self-Serve vs ManageEngine ServiceDesk Plus
  9. 9
    Ada AndroidapiiOSWeb 6.3
    Kapture Self-Serve vs Ada
  10. 10
    LiveAgent Free trial api $15/mo6.3
    Kapture Self-Serve vs LiveAgent
  11. 11
    Pega CRM Free trial Web 6.3
    Kapture Self-Serve vs Pega CRM
  12. 12
    Re:amaze Free trial AndroidapiiOSWeb $29/mo6.3
    Kapture Self-Serve vs Re:amaze
  13. 13
    Mavenoid AndroidapiiOSWeb 6.2
    Kapture Self-Serve vs Mavenoid
  14. 14
    Agentforce Contact Center WebiOSAndroid $50/mo6.1
    Kapture Self-Serve vs Agentforce Contact Center
  15. 15
    Gladly apiWeb 6.1
    Kapture Self-Serve vs Gladly
  16. 16
    InvGate Service Desk Free trial apiLinuxself-hostedWebWin $41.67/mo6.1
    Kapture Self-Serve vs InvGate Service Desk
  17. 17
    LivePerson Conversational Cloud Web 6.0
    Kapture Self-Serve vs LivePerson Conversational Cloud
  18. 18
    Forethought Solve apiWeb 5.9
    Kapture Self-Serve vs Forethought Solve
  19. 19
    Hiver api $25/mo5.9
    Kapture Self-Serve vs Hiver
  20. 20
    Oracle Fusion Cloud Marketing Web 5.9
    Kapture Self-Serve vs Oracle Fusion Cloud Marketing

Kapture Self-Serve alternatives compared

#AppScoreFree planFromRuns on
1Whatfix7.2Free planFreeAndroid, API, Browser, iOS, Mac, self-hosted, Web, Windows
2Freshdesk6.8Free plan$19/moAPI
3Help Scout6.7Free plan$25/moAPI
4Genesys Cloud CX6.5No$75/moWeb, Windows, Mac, iOS, Android
5Kustomer6.5No—Android, API, iOS, Web
6Zoho Desk6.5Free plan₹420/moAPI
7Intercom6.4No$19/moAndroid, iOS, Web
8ManageEngine ServiceDesk Plus6.4No$13/moAndroid, iOS, Linux, Mac, Web, Windows
9Ada6.3No—Android, API, iOS, Web
10LiveAgent6.3No$15/moAPI
11Pega CRM6.3No—Web
12Re:amaze6.3No$29/moAndroid, API, iOS, Web
13Mavenoid6.2No—Android, API, iOS, Web
14Agentforce Contact Center6.1No$50/moWeb, iOS, Android
15Gladly6.1No—API, Web
16InvGate Service Desk6.1No$41.67/moAPI, Linux, self-hosted, Web, Windows
17LivePerson Conversational Cloud6.0No—Web
18Forethought Solve5.9No—API, Web
19Hiver5.9No$25/moAPI
20Oracle Fusion Cloud Marketing5.9No—Web
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Questions about Kapture Self-Serve alternatives

What is the best alternative to Kapture Self-Serve?

Whatfix, number 1 in customer self-service software with a score of 7.2 out of 10. The others here: Freshdesk, Help Scout, Genesys Cloud CX and 16 more.

What is the best free alternative to Kapture Self-Serve?

Whatfix is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.