18.4
Avoma is a meeting capture and transcription platform for web, iOS, and Android.
Free planAndroidiOSWeb
Alternatives to Invoca
27.9
MaestroQA is now Rippit, a platform rebuilt as an AI-first system for building agents from conversation data.
Free planWebAPIExtension
37.6
Convin is contact center software that records, transcribes, and analyzes customer interactions across voice, video, and email.
Free planAndroidiOSWeb
- 4
Qualtrics
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI7.3From $420 a month - 5
Scorebuddy Conversation Analytics
Scorebuddy Conversation Analytics analyzes customer interactions to show why people make contact, how they feel, and what other teams should know.
WebAPI7.2From $24 a month - 6
Jiminny
Jiminny is a conversation and revenue intelligence platform that captures emails, phone calls and video calls, analyzes them, and syncs insights to a CRM.
AndroidiOSWebAPI7.1From $42 a month - 7
Cresta
WebAPIExtension6.9From $150,000 a year - 8
Medallia
AndroidiOSWebAPI6.3 - 9
Twilio Conversation Intelligence
Free planWeb6.2From $0.01 a month - 106.1From $25,000 a year
- 11
Level AI Contact Center Analytics
Level AI Contact Center Analytics analyzes calls, chats, and emails to help teams understand agent and team performance, quality scores, customer…
WebAPI6.0 - 12
SentiSum
SentiSum is an AI-native customer experience intelligence platform that unifies conversations and feedback to identify issues, their costs, and possible fixes.
WebAPI6.0From $100,000 a year - 13
5.9 - 14
Stratifyd
Stratifyd is a web-based experience analytics platform that brings experience, behavioral and operational information into one view.
Web5.9From $20,000 a year - 15
Clari Copilot
Clari Copilot is conversation intelligence software for revenue teams and sales reps.
WebAPI5.8 - 16
Clootrack
Clootrack analyzes customer conversations and first-party feedback to surface experience drivers for organizations.
WebAPISelf-hosted5.8 - 17
Salesken
Salesken analyzes sales interactions to help teams assess deal outcomes, coach representatives, and support sales conversations.
Web5.8 - 18
ASAPP Interaction Intelligence
ASAPP Interaction Intelligence creates a customer record that brings together intent, conversation, and context over time.
5.7 - 19
Gong Engage
AndroidiOSWeb5.7 - 20
5.6 - 21
Observe.AI Conversation Intelligence
Observe.AI Conversation Intelligence is an agentic AI platform for enterprise customer experience teams.
Web5.6 - 22
Enterpret
Enterpret brings support, sales, product, and market signals into structured customer context for teams and AI.
WebAPI5.5 - 23
Verint Speech Analytics
Verint Speech Analytics analyzes voice interactions to identify words, themes, sentiment, and potential customer experience issues.
WebSelf-hosted5.5 - 24
5.4 - 25
InMoment
AndroidiOSWeb5.4 - 26
EvaluAgent
Web5.2 - 27
5.0 - 285.0