Babtec Complaints Management is a module for managing customer and supplier complaints and processing them with the 8D method.
Alternatives to GovMetric CaseTracker
IQVIA SmartSolve Complaint Management is an AI-powered system for life sciences organizations managing complaints, regulatory reporting, and post-market surveillance.
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Complyr
Complyr is complaint case management software for regulated teams, including groups working with FCA DISP and Consumer Duty requirements.
Web6.5From £588 a year - 5

Propel Complaint Handling
Propel Complaint Handling connects customer cases, complaint investigations, and FDA reporting through a unified product thread.
AndroidiOSWebAPI6.5From $10,150 a year - 6

CustomerSure
CustomerSure is a Voice of Customer platform for collecting feedback and turning it into tracked action.
WebAPI6.4From £1,999 a month - 7

Civica Complaints Management
Civica Complaints Management is a cloud platform for organisations to capture, manage, respond to, and report on customer feedback and complaints.
AndroidiOSWebAPI6.3 - 8

Avant One Incident
Avant One Incident is the case-management component of Avant One, an AI-powered customer operations platform built around a shared customer record.
WebAPI6.1From $25 a month - 9
Infreemation Complaints
Infreemation Complaints is web-based case management software for organisations handling complaints.
Web6.1 - 10
Forseti Complaints Management System
Forseti Complaints Management System helps regulated organisations, including financial services firms, handle complaints.
WebAPI6.0 - 115.9
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SwiftCase Complaints Management
SwiftCase Complaints Management helps UK financial services teams manage complaints from acknowledgement through final response.
WebAPI5.9From £650 a month - 13

Case IQ
Case IQ is investigative case management and compliance software for organizations handling workplace incidents and risk.
WebAPI5.8 - 14
Thentia Cloud Complaints & Investigations
Thentia Cloud Complaints & Investigations is a web-based case management product for regulators, covering complaint intake through investigation and…
Web5.8 - 155.6
- 16
eCase
eCase is a paid web and API service from Fivium Limited for UK public sector organisations handling complaints and other correspondence.
WebAPI5.4 - 17
Kelsa Complaint Management System
Kelsa Complaint Management System is designed to help clubs capture, route, track, and resolve customer complaints and feedback.
WebAPI5.4 - 18
MasterControl Customer Complaints
MasterControl Customer Complaints automates and manages complaint processes for regulated businesses, including pharmaceutical and other life-sciences manufacturers.
Web5.4 - 19
Resolve Enterprise
Resolve Enterprise manages business processes such as incidents, complaints, complex cases, and investigations.
WebWindows5.4 - 20
Aptean Respond
APISelf-hosted5.3 - 21
EQ Complaints Professional
EQ Complaints Professional is a complaints management system for regulated financial services firms.
WebSelf-hosted5.3 - 22
5.3 - 234.9
- 244.7
- 254.6
