OneSumX for Complaint Management
The facts below are what the maker publishes about OneSumX for Complaint Management, checked and dated. Our editors have not written about it yet.
The facts
Each one read from OneSumX for Complaint Management's own pages, with the date it was checked.
What it does
- Analytics
- The product’s analytics and reports help teams identify complaint trends, root causes, and resolution performance.checked 4 Oct 2001
- Audit links
- Complaint management can be tied directly to audit tests to validate that controls are being executed.checked 3 Oct 2001
- Audit testing
- Complaint management can be tied to audit tests to validate that controls are being executed properly.checked 4 Oct 2001
- Complaint intake
- Guided intake captures complaint details including category, severity, priority, product or process, customer information, preliminary findings, and due dates.checked 4 Oct 2001
- Configurable templates
- Users can enter complaints through incident templates formatted to their complaint data requirements.checked 3 Oct 2001
- Incident templates
- Users can enter complaints through incident templates formatted to their complaint data requirements.checked 4 Oct 2001
- Intended users
- The vendor identifies compliance managers, chief compliance officers, and legal teams as typical users.checked 4 Oct 2001
- Purpose
- OneSumX for Complaint Management helps organizations manage, resolve, and report on complaints.checked 4 Oct 2001
- Reporting
- Ad hoc reports can cover gathered complaint data, including categorization and aging.checked 4 Oct 2001
- Resolution targets
- Users can categorize complaints and set a resolution target date for each one.checked 4 Oct 2001
- Risk and controls
- Complaints can be linked to existing risks or controls in the compliance management system to inform future risk assessments.checked 4 Oct 2001
- Risk links
- Complaints can be tied to existing risks or controls in the compliance management system to inform future risk assessments.checked 3 Oct 2001
- Sales/support contact
- The product page invites visitors to contact Wolters Kluwer and provides an Email Support link.checked 3 Oct 2001
- Support
- The product page directs visitors to contact Wolters Kluwer and provides an Email Support link.checked 4 Oct 2001
- Workflow
- Complaint workflows support investigation, sign-off, reporting, response, and resolution stages.checked 4 Oct 2001
- Workflow automation
- Yeschecked 20 Sep 2001
The company
- Founded
- 1987checked 28 Sep 2001
- Headquarters
- Alphen aan den Rijn, Netherlandschecked 28 Sep 2001
- Maker history
- Wolters Kluwer says it started in 1836.checked 3 Oct 2001
Alternatives to OneSumX for Complaint Management
- 1
EQS Integrity Line
AndroidiOSWebAPI8.4 - 2
Tracker
Free planAndroidiOSWebmacOS8.4From $24 a month - 3
DFIR-IRIS
Free planOpen sourceWebAPILinuxmacOS8.2Free plan - 4
Socianote
Free planAndroidiOSWeb8.2From $99 a month - 5
FAMCare
AndroidiOSWebAPI8.0From $795 a month - 6
Primero
Free planAndroidiOSWebAPI8.0From $687.50 a month