Socianote
Socianote is a cloud platform for organizations managing people, programmes, and case-related documents.
What Socianote is
Socianote is a cloud platform for organizations managing people, programmes, and case-related documents. It offers case intake forms, workflow automation, audit trails, reporting dashboards, and real-time visibility into team caseloads, with automatic alerts for overdue reviews. Administrators can approve intake requests, reassign cases, and export organizational data. CSV imports can bring in people, volunteers, programmes, enrolments, and case shells; exports are available as CSV, PDF, and per-person files, with CSV export on every plan. Plans are priced by organization size rather than user count. The indefinite Free plan needs no credit card and supports up to 3 staff, 50 people, 1 programme, and 200 documents. Starter costs $99 a month for up to 5 staff, 500 people, 5 programmes, and 2,000 documents; Team is $249 a month, and Scale is $599 a month. Each uploaded document is limited to 5 MB. Data is encrypted at rest and in transit, with staff TOTP multi-factor authentication available after enrollment. Socianote is a product of Singapore-incorporated Goodtech Hldgs Pte. Ltd.
Good
- Plans are based on organization size, not user count.
- Free plan has no time limit or credit card requirement.
- Includes case intake and workflow automation.
- CSV export is available on every plan.
- Provides caseload visibility and overdue-review alerts.
Watch out
- Free plan supports only 3 staff.
- Free plan is limited to 1 programme.
- Uploaded documents are limited to 5 MB each.
- Not SOC 2 or ISO 27001 certified.
Who it suits
Socianote suits organizations coordinating people, programmes, and casework across staff. Its plan limits make the Free option suited to small teams, while larger organizations can consider paid tiers.
Verdict
Socianote combines case workflows, reporting, and data handling for organizations managing programmes and people. Compare plan capacity with your staff, people, programme, and document needs before choosing.
Plans and prices
From Socianote's own pricing page, checked 28 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | Up to 3 staff, 50 people, 1 programme, and 200 documents · 3 staff members · 50 people · 1 programme · 200 documents · Free plan with no time limit |
| Starter | $99 a month | Up to 5 staff, 500 people, 5 programmes, and 2,000 documents · 5 staff members · 500 people · 5 programmes · 2,000 documents · billed monthly |
| Team | $249 a month | Up to 20 staff, 5,000 people, unlimited programmes, and 10,000 documents · 20 staff members · 5,000 people · Unlimited programmes · 10,000 documents · billed monthly |
| Scale | $599 a month | Up to 100 staff, unlimited people, and 50,000 documents · 100 staff members · Unlimited people · 50,000 documents · billed monthly |
| Enterprise | Priced on request | Custom contract with dedicated onboarding and unlimited staff, volunteers, and documents · Unlimited staff and volunteers · Unlimited documents · annual pricing |
| Custom | — | Quoted per organisation |
The facts
Each one read from Socianote's own pages, with the date it was checked.
Money
- Annual billing discount
- Annual billing provides two months free, approximately 17% off.checked 28 Sep 2026
- Free plan
- Yeschecked 21 Sep 2026
- Free plan duration
- The Free plan is available indefinitely and requires no credit card.checked 28 Sep 2026
- Free plan limits
- The free plan supports 3 staff, 50 people, 1 programme, and 200 documents.checked 28 Sep 2026
- Trial and refund
- The page describes an indefinite free plan but does not state a refund policy.checked 28 Sep 2026
What it does
- Audit trail
- All changes are logged automatically in a tamper-evident audit trail.checked 28 Sep 2026
- Case intake forms
- Yeschecked 21 Sep 2026
- Compliance status
- Socianote is aligned with GDPR and PDPA principles but is not SOC 2 or ISO 27001 certified.checked 28 Sep 2026
- CSV data import
- Users can bulk-import people, volunteers, programmes, enrolments, and case shells from CSV files.checked 28 Sep 2026
- Data export
- CSV, PDF, and per-person exports are available, with CSV export on every plan.checked 28 Sep 2026
- Deployment
- cloudchecked 21 Sep 2026
- Document size limit
- Each uploaded document is limited to 5 MB.checked 28 Sep 2026
- Flat org pricing
- Plans are priced by organisation size, not by number of users.checked 28 Sep 2026
- Integrations
- The page says everything is in one place with no integrations to maintain.checked 28 Sep 2026
- Reporting dashboards
- Yeschecked 21 Sep 2026
- Security encryption
- Data is encrypted at rest and in transit, with staff TOTP MFA after enrollment.checked 28 Sep 2026
- Sharing and admin
- Admins can approve intake requests, reassign cases, and export organisational data.checked 28 Sep 2026
- Support options
- Support ranges from email support to priority and named account support, depending on plan.checked 28 Sep 2026
- Workflow automation
- Yeschecked 21 Sep 2026
The company
- Company identity
- Socianote is a product of Goodtech Hldgs Pte. Ltd., incorporated in Singapore.checked 28 Sep 2026
- Headquarters
- Singaporechecked 28 Sep 2026
- Team visibility
- The platform provides real-time team caseload visibility and automatic overdue-review alerts.checked 28 Sep 2026
Where it runs
- Mobile apps
- Yeschecked 21 Sep 2026
- Supported platforms
- Socianote offers web access plus participant and volunteer apps on iOS and Android for Enterprise.checked 28 Sep 2026
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