FAMCare
FAMCare is case management software for human services organizations that need to organize client work and report on outcomes.
What FAMCare is
FAMCare is case management software for human services organizations that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting options include more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; APIs and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation. FAMCare works on Android and iPhone phones and tablets and is mobile responsive. The maker states that the software is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications, with encryption in transit and at rest, role-based access, backups, and continuous monitoring. Pricing is available on request, based on user count, deployment scale, and configuration; there is no free plan.
Good
- Includes intake, referral, assessment, and service planning tools.
- Offers more than 50 predefined reports and queries.
- Available as cloud-hosted or on-premise software.
- Works with Android and iPhone phones and tablets.
- Supports API integrations and secure web services.
Watch out
- No free plan is available.
- Pricing is available on request.
- Implementation scope and cost depend on configuration.
Who it suits
FAMCare suits human services agencies, including child welfare, behavioral health, homeless services, and Indigenous community programs. It may fit teams that need casework tools alongside outcome-level reporting.
Verdict
FAMCare combines casework management with reporting and integration options for human services organizations. Agencies should request a tailored pricing overview based on their users, deployment scale, and configuration needs.
Plans and prices
From FAMCare's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | $795 a month | FAMCare Platform · 10 user licenses · Basic Configuration Services · User and administrator training · Backup and Disaster Recover Services · $795/mo. |
| FAMCare Foundation | $9,540 a year | 5 Subscription Per Year |
| Tailored pricing overview | Priced on request | Investment based on user count · deployment scale · configuration · request a tailored overview |
The facts
Each one read from FAMCare's own pages, with the date it was checked.
What it does
- API and web services
- FAMCare supports API-based integrations and bidirectional secure web-service data transfers with third-party systems and databases.checked 15 Oct 2026
- Assessments
- An assessment builder supports weighted responses, conditional logic, scoring and outcome tracking.checked 15 Oct 2026
- Availability claim
- The technical page advertises a 99.99% uptime SLA, while the FAQ states 99.9% uptime.checked 15 Oct 2026
- Case notes
- Users can create dynamic case notes for individuals and groups and attach them to client records.checked 15 Oct 2026
- Casework features
- Features include intake and referral management, assessments, service planning, case notes, scheduling, caseload dashboards, outcomes tracking and document storage.checked 30 Sep 2026
- Cloud hosting
- The cloud service is described as using Microsoft Azure, redundant backups, continuous monitoring and encrypted data at rest and in transit.checked 15 Oct 2026
- Data exchange
- FAMCare supports API-based integrations and secure web services for data exchange with third-party systems.checked 30 Sep 2026
- Deployment
- FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network.checked 30 Sep 2026
- Documentation depth
- The public user manual explains base functionality but explicitly says it is not a technical SQL or .NET guide and may not reflect customer customizations.checked 15 Oct 2026
- HIPAA
- The maker states FAMCare is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications.checked 30 Sep 2026
- Implementation
- The FAQ estimates 30–90 days for a small engagement and lists planning, migration, configuration, testing, training and go-live support.checked 15 Oct 2026
- Intake and referrals
- Features include intake and referral management with eligibility handling and automation.checked 15 Oct 2026
- Integrations
- Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM.checked 15 Oct 2026
- Limit: learning curve
- A GetApp reviewer cites a steep learning curve and complicated pathways as navigation challenges.checked 15 Oct 2026
- Limit: reporting cleanup
- A reviewer reports that exported reports can contain extra rows or columns requiring spreadsheet cleanup.checked 15 Oct 2026
- Limit: unsaved work
- A G2 reviewer warns that text may be lost if users leave a page without saving.checked 15 Oct 2026
- Medication and clinical data
- Optional modules support medication administration, e-prescribing and ICD-10/DSM-V diagnosis tracking.checked 15 Oct 2026
Money
- Billing
- Billing modules cover fee-for-service, census, foster-care, Medicaid 837/835 and mixed funding models.checked 15 Oct 2026
- Free plan
- Nochecked 20 Sep 2026
- Limit: price
- A Capterra reviewer says the system is expensive for a small nonprofit.checked 15 Oct 2026
The company
- Company size
- LinkedIn lists Global Vision Technologies as privately held with 11–50 employees.checked 15 Oct 2026
- Founded
- 1998checked 28 Sep 2026
- Headquarters
- St. Louis, Missouri, United Stateschecked 28 Sep 2026
- Maker
- Global Vision Technologies, Inc. develops FAMCare and also offers ClinicalPURSUIT patient-registry software.checked 15 Oct 2026
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