Propel Complaint Handling
C
C tier on Complaint Management SoftwareScore 5.6 · #20 of 25
- Android app
- Yes
- Free plan
- No
- Paid plans from
- $845.83/mo
- Runs on
- Android, api, iOS, Web
Summary
Propel Complaint Handling is ranked #20 of 25 in complaint management software on Everything Xiaomi. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $845.83/mo.
Propel Complaint Handling plans and pricing
All plansSmall $10,150/yr Annual license fee; one-time setup costs $10K - $25K PLM and QMS for a single team or smaller company · Deployment: 3 weeks or less propelsoftware.com · 4 Oct 2026
Medium $50,500/yr Annual license fee; one-time setup costs $15K - $200K PLM, QMS, and PIM for larger teams · Deployment: 1-3 months propelsoftware.com · 4 Oct 2026
Large $250,500/yr Annual license fee; one-time setup costs $50K - $400K PLM, QMS, PIM, and PVM across the company · Deployment: 3-6 months propelsoftware.com · 4 Oct 2026
Compared on complaint management software
- Free plan
- Nopropelsoftware.com
- Workflow automation
- Yespropelsoftware.com
- Escalation rules
- Yespropelsoftware.com
- Investigation tools
- Yespropelsoftware.com
- Reporting depth
- advancedpropelsoftware.com
Facts
- Purpose
- Complaint Handling connects customer cases, complaint investigations, and FDA reporting to a unified product thread.propelsoftware.com · 4 Oct 2026
- Complaint intake
- Configured mapping automatically propagates customer cases into complaint records to avoid manual handoffs and duplicate entry.propelsoftware.com · 4 Oct 2026
- FDA submissions
- The system completes MedWatch Form 3500A from case and quality data and submits it digitally to the FDA using AS2 protocol.propelsoftware.com · 4 Oct 2026
- Reportability
- Built-in decision trees assess event severity and determine global regulatory reporting requirements and timelines.propelsoftware.com · 4 Oct 2026
- Investigation links
- Complaints can connect to CAPA, NCMR, BOM data, and supplier workflows for investigation and corrective action.propelsoftware.com · 4 Oct 2026
- Supplier actions
- Quality teams can escalate complaint-driven corrective actions to suppliers through automated Supplier Corrective Action Requests.propelsoftware.com · 4 Oct 2026
- Change and training control
- Complaint-triggered changes can use approval workflows, while revised SOPs can trigger role-based training plans and compliance reporting.propelsoftware.com · 4 Oct 2026
- Integrations
- Propel lists integration options including Razorleaf, Bild, Jitterbit, MuleSoft, Zapier, SolidWorks PDM Professional, and Rootstock Software.propelsoftware.com · 4 Oct 2026
- APIs
- Propel describes flexible APIs and a rich integration framework for connecting enterprise systems.propelsoftware.com · 4 Oct 2026
- Security
- Propel states that it uses TLS 1.2 and HSTS for data in transit and encrypts data at rest on Hyperforce.propelsoftware.com · 4 Oct 2026
- Compliance
- Propel says it is SOC 2 Type II compliant and that its report is available upon request.propelsoftware.com · 4 Oct 2026
- Deployment
- Propel describes itself as a cloud-native SaaS product running natively on the Salesforce platform, with no data stored locally on a user's computer.propelsoftware.com · 4 Oct 2026
- Support
- Propel pricing information says each license includes technical support from experts and on-demand digital training resources.propelsoftware.com · 4 Oct 2026
- Mobile access
- Propel says users can work with approvals, workflows, and collaboration on Apple or Android devices.propelsoftware.com · 4 Oct 2026
Company
- Headquarters
- Redwood City, California, United Statespropelsoftware.com · 28 Sept 2026
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Sources
- propelsoftware.com/solutions/use-case/complaint-handling· checked 4 Oct 2026
- propelsoftware.com/products/integrations· checked 4 Oct 2026
- propelsoftware.com/security· checked 4 Oct 2026
- propelsoftware.com/trust· checked 4 Oct 2026
- propelsoftware.com/pricing· checked 4 Oct 2026