18.0
Genesys Cloud CX is a contact-center platform for teams handling voice and digital customer service.
AndroidiOSWeb
Alternatives to DropResolve
27.9
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
AndroidiOSWeb
37.9
SparrowDesk is an AI-powered helpdesk for customer support across email and chat.
Free planAndroidiOSWeb
- 4
Yellow.ai
Yellow.ai is a customer-service platform for creating AI-assisted interactions across web, iOS, and Android.
Free planAndroidiOSWebAPI7.8Free plan - 5
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb7.7From $19 a month - 6
YundaDesk
Free planAndroidWebAPI7.7From $20 a month - 7
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.
AndroidiOSWebAPI7.5From $29 a month - 8
Freshdesk
Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.
Free planAPI7.4From $19 a month - 9
DigitalGenius
DigitalGenius is a paid AI platform for handling ecommerce customer conversations from the first message through resolution.
AndroidiOSWebAPI7.1£10,000 one-time - 10
Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 11
Cresta
WebAPIExtension6.9From $150,000 a year - 12
Kustomer
Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.
AndroidiOSWebAPI6.8 - 13
Ada
Ada is an agentic customer experience platform that provides AI customer service agents.
AndroidiOSWebAPI6.7 - 14
HubSpot Live Chat
Free planAndroidiOSWeb6.7Free plan - 15
Mavenoid
Mavenoid is an AI product support platform for companies that make products and devices.
AndroidiOSWebAPI6.7 - 16
Zoho Desk
Free planAPI6.6From ₹420 a month - 17
Kore.ai
WebAPISelf-hosted6.5 - 18
Helpshift
Helpshift combines technology, AI, and human services for gaming studios working across support, engagement, trust and safety, and community.
AndroidiOSWebAPI6.3 - 19
Talkdesk Workforce Management
AndroidiOSWeb6.3From $165 a month - 20
Yuma AI
Web6.3From $14,400 a year - 21
NICE CXone
NICE CXone is web-based software for handling customer conversations across voice and digital channels.
Web6.2From $110 a month - 22
Gobot
Web6.1From $1.50 a month - 23
LivePerson Conversational Cloud
LivePerson Conversational Cloud is a web-based platform for managing customer conversations across voice and messaging.
Web6.1 - 24
ProxyLink
Web6.1From $79 a month - 25
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 26
Decagon
WebAPI6.0 - 27
Cognigy
WebAPISelf-hosted5.9 - 28
Gladly
WebAPI5.9 - 29
Zendesk AI Agents
Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.
Web5.8From $228 a year - 30
AgentDesk
AgentDesk is an open-source AI customer support system that combines live chat, knowledge retrieval, ticket workflows, and human handoff.
WebAPISelf-hosted5.7