Alternatives to Babtec Complaints Management
Babtec Complaints Management organizes customer and supplier complaints around the 8D method, guiding teams through team formation, problem description, measures and results evaluation. Configurable workflows, error catalogs, 8M/Ishikawa and 5 Why methods support investigation and root-cause work. Complaints can start at defect points such as incoming goods inspection, while Action Management tracks corrective measures. ERP exchange, including bidirectional SAP connections,…
IQVIA SmartSolve Complaint Management is an AI-powered system for life sciences organizations managing complaints, regulatory reporting, and post-market surveillance.
GovMetric CaseTracker is a complaints and case management system for UK councils, housing providers and public services.
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Complyr
Complyr is complaint case management software for regulated teams, including groups working with FCA DISP and Consumer Duty requirements.
Web6.5From £588 a year - 5

Propel Complaint Handling
Propel Complaint Handling connects customer cases, complaint investigations, and FDA reporting through a unified product thread.
AndroidiOSWebAPI6.5From $10,150 a year - 6

CustomerSure
CustomerSure is a Voice of Customer platform for collecting feedback and turning it into tracked action.
WebAPI6.4From £1,999 a month - 7

Civica Complaints Management
Civica Complaints Management is a cloud platform for organisations to capture, manage, respond to, and report on customer feedback and complaints.
AndroidiOSWebAPI6.3 - 8

Avant One Incident
Avant One Incident is the case-management component of Avant One, an AI-powered customer operations platform built around a shared customer record.
WebAPI6.1From $25 a month - 9
Infreemation Complaints
Infreemation Complaints is web-based case management software for organisations handling complaints.
Web6.1 - 10
Forseti Complaints Management System
Forseti Complaints Management System helps regulated organisations, including financial services firms, handle complaints.
WebAPI6.0 - 115.9
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SwiftCase Complaints Management
SwiftCase Complaints Management helps UK financial services teams manage complaints from acknowledgement through final response.
WebAPI5.9From £650 a month - 13

Case IQ
Case IQ is investigative case management and compliance software for organizations handling workplace incidents and risk.
WebAPI5.8 - 14
Thentia Cloud Complaints & Investigations
Thentia Cloud Complaints & Investigations is a web-based case management product for regulators, covering complaint intake through investigation and…
Web5.8 - 155.6
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eCase
eCase is a paid web and API service from Fivium Limited for UK public sector organisations handling complaints and other correspondence.
WebAPI5.4 - 17
Kelsa Complaint Management System
Kelsa Complaint Management System is designed to help clubs capture, route, track, and resolve customer complaints and feedback.
WebAPI5.4 - 18
MasterControl Customer Complaints
MasterControl Customer Complaints automates and manages complaint processes for regulated businesses, including pharmaceutical and other life-sciences manufacturers.
Web5.4 - 19
Resolve Enterprise
Resolve Enterprise manages business processes such as incidents, complaints, complex cases, and investigations.
WebWindows5.4 - 20
Aptean Respond
APISelf-hosted5.3 - 21
EQ Complaints Professional
EQ Complaints Professional is a complaints management system for regulated financial services firms.
WebSelf-hosted5.3 - 22
5.3 - 234.9
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- 254.6