EVERYTHING XIAOMI
Get listed
25 alternatives · from complaint management software

Alternatives to Babtec Complaints Management

Babtec Complaints Management organizes customer and supplier complaints around the 8D method, guiding teams through team formation, problem description, measures and results evaluation. Configurable workflows, error catalogs, 8M/Ishikawa and 5 Why methods support investigation and root-cause work. Complaints can start at defect points such as incoming goods inspection, while Action Management tracks corrective measures. ERP exchange, including bidirectional SAP connections,…

26.8

IQVIA SmartSolve Complaint Management is an AI-powered system for life sciences organizations managing complaints, regulatory reporting, and post-market surveillance.

AndroidiOSWeb
Price on the maker’s site
36.6
GovMetric CaseTracker logo

GovMetric CaseTracker is a complaints and case management system for UK councils, housing providers and public services.

WebAPI
From £13,500 a year
  1. 4Complyr logo

    Complyr

    Complyr is complaint case management software for regulated teams, including groups working with FCA DISP and Consumer Duty requirements.

    Web
    6.5From £588 a year
  2. 5Propel Complaint Handling logo

    Propel Complaint Handling

    Propel Complaint Handling connects customer cases, complaint investigations, and FDA reporting through a unified product thread.

    AndroidiOSWebAPI
    6.5From $10,150 a year
  3. 6CustomerSure logo

    CustomerSure

    CustomerSure is a Voice of Customer platform for collecting feedback and turning it into tracked action.

    WebAPI
    6.4From £1,999 a month
  4. 7Civica Complaints Management logo

    Civica Complaints Management

    Civica Complaints Management is a cloud platform for organisations to capture, manage, respond to, and report on customer feedback and complaints.

    AndroidiOSWebAPI
    6.3
  5. 8Avant One Incident logo

    Avant One Incident

    Avant One Incident is the case-management component of Avant One, an AI-powered customer operations platform built around a shared customer record.

    WebAPI
    6.1From $25 a month
  6. 9

    Infreemation Complaints

    Infreemation Complaints is web-based case management software for organisations handling complaints.

    Web
    6.1
  7. 10

    Forseti Complaints Management System

    Forseti Complaints Management System helps regulated organisations, including financial services firms, handle complaints.

    WebAPI
    6.0
  8. 11
    5.9
  9. 12

    SwiftCase Complaints Management

    SwiftCase Complaints Management helps UK financial services teams manage complaints from acknowledgement through final response.

    WebAPI
    5.9From £650 a month
  10. 13Case IQ logo

    Case IQ

    Case IQ is investigative case management and compliance software for organizations handling workplace incidents and risk.

    WebAPI
    5.8
  11. 14

    Thentia Cloud Complaints & Investigations

    Thentia Cloud Complaints & Investigations is a web-based case management product for regulators, covering complaint intake through investigation and…

    Web
    5.8
  12. 15
    5.6
  13. 16

    eCase

    eCase is a paid web and API service from Fivium Limited for UK public sector organisations handling complaints and other correspondence.

    WebAPI
    5.4
  14. 17

    Kelsa Complaint Management System

    Kelsa Complaint Management System is designed to help clubs capture, route, track, and resolve customer complaints and feedback.

    WebAPI
    5.4
  15. 18

    MasterControl Customer Complaints

    MasterControl Customer Complaints automates and manages complaint processes for regulated businesses, including pharmaceutical and other life-sciences manufacturers.

    Web
    5.4
  16. 19

    Resolve Enterprise

    Resolve Enterprise manages business processes such as incidents, complaints, complex cases, and investigations.

    WebWindows
    5.4
  17. 20

    Aptean Respond

    APISelf-hosted
    5.3
  18. 21

    EQ Complaints Professional

    EQ Complaints Professional is a complaints management system for regulated financial services firms.

    WebSelf-hosted
    5.3
  19. 22NeuAnalytics Complaint Management logo
    5.3
  20. 23
    4.9
  21. 24
    4.7
  22. 25
    4.6

Back to Babtec Complaints Management