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Ranked chart · Customer Service

Best Customer Self-Service Software in 2026 · page 2

46 appsSorted 24 Oct 2026How we rank
  1. 26

    Unthread

    WebAPI
    6.1From $75 a month
  2. 27Decagon logo

    Decagon

    WebAPI
    6.0
  3. 28
    6.0
  4. 29Gladly logo

    Gladly

    WebAPI
    5.9
  5. 30
    5.9From $4 a month
  6. 31Inbenta logo

    Inbenta

    Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.

    WebAPI
    5.8
  7. 32BoldDesk logo
    5.7From $99 a month
  8. 33Dixa logo

    Dixa

    API
    5.7From €89 a month
  9. 34
    5.7From $20 a month
  10. 35Forethought Solve logo

    Forethought Solve

    Forethought Solve is an AI agent for customer support that handles inquiries across chat, email, voice, SMS, Slack, mobile, and API.

    WebAPI
    5.7
  11. 36HappyFox Help Desk logo
    5.7From $24 a month
  12. 37Hiver logo
    5.7From $25 a month
  13. 38
    5.7From $25 a month
  14. 39TeamSupport logo

    TeamSupport

    TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States.

    API
    5.7From $45 a month
  15. 40Pypestream logo
    5.6
  16. 41Sierra logo
    5.6
  17. 42

    DoReply

    WebAPI
    5.5
  18. 43
    5.5From $42 a month
  19. 44Aisera Customer Service logo

    Aisera Customer Service

    Aisera Customer Service uses generative AI for conversational support and self-service across order tracking, questions, and issue resolution.

    WebAPISelf-hosted
    5.3
  20. 45
    5.3
  21. 46

    Mosaic AI Self-Service

    Mosaic AI Self-Service is a paid support tool for technical teams at enterprises with configurable, multi-product systems.

    WebAPI
    5.3

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