Best Customer Self-Service Software in 2026 · page 2
- 26
Unthread
WebAPI6.1From $75 a month - 27

Decagon
WebAPI6.0 - 286.0
- 29

Gladly
WebAPI5.9 - 305.9From $4 a month
- 31

Inbenta
Inbenta Encore is an Agentic AI platform for automating customer interactions and supporting customer experience workflows.
WebAPI5.8 - 32

BoldDesk
API5.7From $99 a month - 33

Dixa
API5.7From €89 a month - 34
eGain SelfService+AI
WebAPI5.7From $20 a month - 35

Forethought Solve
Forethought Solve is an AI agent for customer support that handles inquiries across chat, email, voice, SMS, Slack, mobile, and API.
WebAPI5.7 - 36
5.7From $24 a month - 37

Hiver
API5.7From $25 a month - 385.7From $25 a month
- 39

TeamSupport
TeamSupport is a paid customer support platform from TeamSupport, a company founded in 2008 and headquartered in Dallas, Texas, United States.
API5.7From $45 a month - 40

Pypestream
WebAPI5.6 - 41

Sierra
Web5.6 - 42
DoReply
WebAPI5.5 - 43
OwlDesk
Web5.5From $42 a month - 44

Aisera Customer Service
Aisera Customer Service uses generative AI for conversational support and self-service across order tracking, questions, and issue resolution.
WebAPISelf-hosted5.3 - 45
Kapture Self-Serve
WebAPI5.3 - 46
Mosaic AI Self-Service
Mosaic AI Self-Service is a paid support tool for technical teams at enterprises with configurable, multi-product systems.
WebAPI5.3