DoReply
The facts below are what the maker publishes about DoReply, checked and dated. Our editors have not written about it yet.
Plans and prices
From DoReply's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | Priced on request | 15 team seats · 1,000 AI generations/month · 100 GB storage · 50K API requests/month · 90-day audit trail · phone and chat support (8h SLA) · Tailored; book a conversation for a proposal |
| Enterprise | Priced on request | Unlimited seats, AI generations and storage · custom API limits · unlimited audit trail retention · dedicated CSM · 1h SLA · 99.9% SLA · Tailored; book a conversation for a proposal |
| Professional | Priced on request | 10 team seats · 500 AI generations/month · 25 GB storage · 10K API requests/month · priority email support (24h) · Tailored; book a conversation for a proposal |
| Starter | Priced on request | 3 team seats · 100 AI generations/month · 5 GB storage · no API access · email support (48h) · Tailored; book a conversation for a proposal |
The facts
Each one read from DoReply's own pages, with the date it was checked.
What it does
- AI
- The optional Chat Agent answers from validated Guided content and offers targeted suggestions that route users to Guided flows.checked 11 Oct 2026
- Analytics
- DoReply measures answer views, follow-up contact and its channel, and user ratings to show which answers work.checked 11 Oct 2026
- Contract limits
- The pricing FAQ says cancellation is annually at the end of the contract year, while downgrades are possible at the end of that year.checked 11 Oct 2026
- Governance
- The platform describes role-based access across 22 permissions and six roles, with logged changes and approval before publication.checked 11 Oct 2026
- Guided flows
- Users choose from relevant options at each step, with no more than five options shown at a time.checked 11 Oct 2026
- Hosting
- The company lists hosting in the Netherlands and the AWS Frankfurt EU region.checked 11 Oct 2026
- Integrations
- The Professional plan includes API access of 10K requests per month to connect DoReply to an internal search, knowledge base or customer’s own agent.checked 11 Oct 2026
- Intended users
- DoReply says it is built for service organisations, including banking, insurance, healthcare, government and telecom.checked 11 Oct 2026
- Product
- DoReply provides guided self-service that leads customers or employees through choices to a team-approved answer.checked 11 Oct 2026
- Search visibility
- Each final Guided answer has its own indexable URL, and the site says it provides sitemap downloads and Q&A structured data.checked 11 Oct 2026
- Security and privacy
- DoReply says customer data is stored in the EU Frankfurt region, no data leaves the EU, and a GDPR data processing agreement is available on request.checked 11 Oct 2026
- Setup
- The pricing page says customers can go live within 3 to 7 days after agreement.checked 11 Oct 2026
- Support
- Support varies by plan: Starter has email support with a 48-hour response, Professional priority email with a 24-hour response, and Business phone and chat with an 8-hour SLA.checked 11 Oct 2026
Where it runs
- Answer approval
- Answers are approved by the customer’s team before publication and are version-controlled.checked 11 Oct 2026
The company
- Founded
- 2017checked 28 Sep 2026
- Headquarters
- Amersfoort, Netherlandschecked 28 Sep 2026
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