DoReply
5.5#42 in customer self-service softwareWebAPI
VisitDoReply vs Jira
What both publish
| Fact | DoReply | Jira |
|---|---|---|
| Founded | 2017 | 2002 |
| Headquarters | Amersfoort, Netherlands | Sydney, Australia and San Francisco, California |
| Integrations | The Professional plan includes API access of 10K requests per month to connect DoReply to an internal search, knowledge base or customer’s own agent. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Support | Support varies by plan: Starter has email support with a 48-hour response, Professional priority email with a 24-hour response, and Business phone and chat with an 8-hour SLA. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
DoReply plans
- BusinessPriced on request
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
Jira plans
- FreeFree
- Data Center—
- EnterprisePriced on request
- Premium—
- Standard—
Pick DoReply if…
You want what its maker publishes above — check its page for the details.
Pick Jira if…
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling