eGain SelfService+AI

Name: eGain SelfService+AI
Price: 20 USD

Place

#34 of 46

Chart

Score

5.7

The facts below are what the maker publishes about eGain SelfService+AI, checked and dated. Our editors have not written about it yet.

Plans and prices

From eGain SelfService+AI's own pricing page, checked 5 Oct 2026.

Plan	Price	What it gives you
eGain SelfService+AI	$20 a month	A billable session is a series of self-service interactions for up to 10 minutes · Buy in blocks of 1000 billable sessions

Each one read from eGain SelfService+AI's own pages, with the date it was checked.

AI search: Offers AI search with trusted, consumable answers.checked 5 Oct 2026
Analytics: Provides analytics to measure and manage customer experience.checked 5 Oct 2026
Customization: Includes configurable themes for portals and widgets, content controls, and user preferences.checked 5 Oct 2026
Guidance: Provides process guidance with AI case-based reasoning.checked 5 Oct 2026
Integration: Provides APIs to build a branded self-service experience.checked 5 Oct 2026
Knowledge source: Uses eGain AI Knowledge Hub as a single source of truth.checked 5 Oct 2026
Security and compliance: eGain lists SOC 2 Type II certification, FedRAMP authorization, HIPAA compliance, and GDPR compliance.checked 5 Oct 2026
Support and pilot: eGain offers a no-cost, 30-day guided pilot with its implementation team.checked 5 Oct 2026
What it does: Provides personalized answers via portals, widgets, and APIs.checked 5 Oct 2026
Who it is for: eGain describes the AI Knowledge Hub as supporting contact center agents, enterprise users, and customer self-service experiences.checked 5 Oct 2026

Connected apps: eGain says its Marketplace offers eGain and partner-developed apps, and its API resources support integrations with existing enterprise systems.checked 5 Oct 2026