Alternatives to Sunrise ITSM

18.4

GLPI

GLPI is an IT management platform covering helpdesk tickets, asset inventory, and service management.

Open sourceAndroidiOSWeb

From €19 a month

VisitDetails

28.4

Jira

Jira is a project management tool for teams that need to plan, organize and track work.

Free planAndroidiOSWeb

Free plan

VisitDetails

38.1

Znuny

Znuny is an open-source ticket and service management platform for help desks, IT service management, customer support, and other service operations.

Free planOpen sourceWebAPILinux

From $4,499 a year

VisitDetails

4. 4

   ManageEngine ServiceDesk Plus

   AndroidiOSWebAPI
   8.0From $10 a month
   Visit
5. 5

   Alloy Navigator

   AndroidiOSWebAPI
   7.9From $19 a month
   Visit
6. 6

   Freshservice

   Freshservice is an AI-powered IT management solution designed to simplify employee experiences.

   AndroidiOSWebAPI
   7.9From $19 a month
   Visit
7. 7

   InvGate Service Desk

   AndroidiOSWebAPI
   7.9From $500 a year
   Visit
8. 8

   iTop

   iTop is open-source IT service management and configuration management database software for handling service requests and the systems behind them.

   Free planOpen sourceWebAPILinuxmacOS
   7.9Free plan
   Visit
9. 9

   SysAid

   SysAid is an IT service management platform for handling incidents, service requests, changes, and problems.

   AndroidiOSWebAPI
   7.9From $89 a month
   Visit
10. 10

    TOPdesk

    TOPdesk is service management software for teams handling tickets, service requests, knowledge, and assets across IT, Facility Management, and HR.

    AndroidiOSWebAPI
    7.8From £51 a month
    Visit
11. 11VI

    Vivantio

    Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.

    Free planWebAPISelf-hosted
    7.6Free plan
    Visit
12. 12

    KACE Systems Management Appliance

    KACE Systems Management Appliance automates endpoint management tasks including application deployment, patching, asset management, reporting, and…

    AndroidiOSWebAPI
    7.2
    Visit
13. 13

    SolarWinds Service Desk

    SolarWinds Service Desk is a cloud-based IT service management platform with incident, asset, configuration, and change management tools.

    AndroidiOSWebAPI
    7.2From $39 a month
    Visit
14. 14

    Xurrent IMR

    Xurrent IMR manages incident response workflows for production teams such as SRE, DevOps, and IT.

    AndroidiOSWebAPI
    7.0From $6 a month
    Visit
15. 15

    Alemba Service Manager

    Alemba Service Manager is IT service management and enterprise service management software for large and mid-sized organizations with mature, governed operations.

    AndroidiOSWebAPI
    6.8
    Visit
16. 16OT

    OTRS

    OTRS is help desk and IT service management software for customer service, IT service management, and corporate security.

    AndroidiOSWebAPI
    6.3
    Visit
17. 17TI

    TeamDynamix ITSM

    AndroidiOSWebAPI
    6.0
    Visit
18. 18OS

    OpenText Service Management

    AndroidiOSWeb
    5.8
    Visit
19. 19

    ServiceNow ITSM

    ServiceNow ITSM is a paid service-management product for organizing IT requests and operational work.

    AndroidiOSWeb
    5.8
    Visit
20. 20

    Matrix42 Enterprise Service Management

    AndroidiOSWeb
    5.6
    Visit
21. 21UI

    USU IT Service Management

    USU IT Service Management is web-based software for organizing service work across IT and non-IT departments.

    Web
    5.0
    Visit

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