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Best Octopus ITSM Alternatives in 2026

Updated

20 apps from IT problem management software ranked against Octopus ITSM on the same published basis.

  1. 1
    iTop Free plan apiLinuxMacself-hostedWeb Free7.1
    Octopus ITSM vs iTop
  2. 2
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.9
    Octopus ITSM vs FreeITSM
  3. 3
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.9
    Octopus ITSM vs Znuny
  4. 4
    ZServiceDesk AndroidapiiOSLinuxMac 6.9
    Octopus ITSM vs ZServiceDesk
  5. 5
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo6.8
    Octopus ITSM vs GLPI
  6. 6
    Vivantio apiself-hostedWeb $49/mo6.8
    Octopus ITSM vs Vivantio
  7. 7
    Infronest Problem Management Free trial AndroidapiiOSLinuxMac ₹29,999/mo6.7
    Octopus ITSM vs Infronest Problem Management
  8. 8
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo6.6
    Octopus ITSM vs Matrix42 FastViewer
  9. 9
    OMNITRACKER IT Service Management Center apiLinuxMacself-hostedWeb 6.6
    Octopus ITSM vs OMNITRACKER IT Service Management Center
  10. 10
    TechExcel ProjectOne ALM Free trial AndroidiOSself-hostedWebWin $10/mo6.6
    Octopus ITSM vs TechExcel ProjectOne ALM
  11. 11
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.4
    Octopus ITSM vs ManageEngine ServiceDesk Plus
  12. 13
    Proactivanet ITSM AndroidapiiOSWeb 6.4
    Octopus ITSM vs Proactivanet ITSM
  13. 14
    USU Knowledge Management apiLinuxself-hostedWebWin 6.4
    Octopus ITSM vs USU Knowledge Management
  14. 15
    Agentforce Contact Center WebiOSAndroid $50/mo6.3
    Octopus ITSM vs Agentforce Contact Center
  15. 16
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.3
    Octopus ITSM vs Alloy Navigator
  16. 17
    DemandFlow ITSM apiWeb 6.3
    Octopus ITSM vs DemandFlow ITSM
  17. 18
    Freshservice Free trial AndroidapiiOSWeb $19/mo6.3
    Octopus ITSM vs Freshservice
  18. 19
    Gfacility Free trial AndroidapiiOSWeb 6.3
    Octopus ITSM vs Gfacility
  19. 20
    InvGate Service Desk Free trial apiLinuxself-hostedWebWin $41.67/mo6.3
    Octopus ITSM vs InvGate Service Desk
  20. 21
    OpsYnt ITSM Free trial AndroidapiiOSself-hostedWeb $49/mo6.3
    Octopus ITSM vs OpsYnt ITSM

Octopus ITSM alternatives compared

#AppScoreFree planFromRuns on
1iTop7.1Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
2FreeITSM6.9Free planFreeAPI, Linux, self-hosted, Web, Windows
3Znuny6.9Free plan$374.92/moAPI, Linux, self-hosted, Web
4ZServiceDesk6.9No—Android, API, iOS, Linux, Mac, self-hosted, Web, Windows
5GLPI6.8No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
6Vivantio6.8No$49/moAPI, self-hosted, Web
7Infronest Problem Management6.7No₹29,999/moAndroid, API, iOS, Linux, Mac, self-hosted, Web, Windows
8Matrix42 FastViewer6.6No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
9OMNITRACKER IT Service Management Center6.6No—API, Linux, Mac, self-hosted, Web, Windows
10TechExcel ProjectOne ALM6.6No$10/moAndroid, iOS, self-hosted, Web, Windows
11ManageEngine ServiceDesk Plus6.4No$13/moAndroid, iOS, Linux, Mac, Web, Windows
13Proactivanet ITSM6.4No—Android, API, iOS, Web
14USU Knowledge Management6.4No—API, Linux, self-hosted, Web, Windows
15Agentforce Contact Center6.3No$50/moWeb, iOS, Android
16Alloy Navigator6.3No$19/moAndroid, API, iOS, self-hosted, Web, Windows
17DemandFlow ITSM6.3No—API, Web
18Freshservice6.3No$19/moAndroid, API, iOS, Web
19Gfacility6.3No—Android, API, iOS, Web
20InvGate Service Desk6.3No$41.67/moAPI, Linux, self-hosted, Web, Windows
21OpsYnt ITSM6.3No$49/moAndroid, API, iOS, self-hosted, Web
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Questions about Octopus ITSM alternatives

What is the best alternative to Octopus ITSM?

iTop, number 1 in IT problem management software with a score of 7.1 out of 10. The others here: FreeITSM, Znuny, ZServiceDesk and 16 more.

What is the best free alternative to Octopus ITSM?

iTop is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on.