18.4
Amazon Q is AWS software available on the web and Android, with options for developer and business use.
Free planAndroidiOSWeb
Alternatives to LivePerson Copilot
26.9
WebAPIExtension
36.6
8x8 Contact Center is a customer-interaction platform for bringing agents, tools, and conversations together.
AndroidiOSWeb
- 4
Google Agent Assist
Google Agent Assist provides in-the-moment guidance for customer care representatives handling customer interactions.
Free planWebAPI6.6$0.03 one-time - 5
Feelingstream
Feelingstream analyzes calls, chats and emails for contact centres and sales teams, producing summaries, interaction scores and insights to guide…
WebAPImacOSSelf-hosted6.1 - 6
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 7
AgentAssist
AgentAssist is a cloud-based generative AI speech analytics platform for contact centers, available through web and API.
WebAPI5.9 - 8
Balto QA
Balto QA is a real-time contact-center AI platform for quality assurance, agent assistance, coaching, compliance, insights, and call summaries.
WebAPImacOSWindows5.8 - 9
Mitel Agent Assist
Mitel Agent Assist is a web-based assistant powered by Google Cloud Contact Center AI and built as an extension to Mitel Virtual Agent.
Web5.8 - 10
Verint Agent Copilot
Verint Agent Copilot is a collection of bots for automating repetitive contact center work.
Web5.8 - 11
Forethought Solve
Forethought Solve is an AI agent for customer support that handles inquiries across chat, email, voice, SMS, Slack, mobile, and API.
WebAPI5.7 - 12
Collab Agent Assist
Collab Agent Assist gives contact center agents live prompts and resources while they speak with customers.
API5.6 - 13
Uniphore U-Assist
Uniphore U-Assist Real-Time Guidance Agent is a web-based tool that gives contact center agents contextual help during conversations and automates after-call work.
Web5.4 - 14
Agent Assist (auto-AGENTS™)
Agent Assist (auto-AGENTS™) is a web-based tool for contact-center teams that gives human agents real-time guidance while they handle conversations.
Web5.3 - 15
Minerva CQ
Minerva CQ is an AI copilot for customer conversations, designed to support contact-center agents and service technicians before, during, and after interactions.
5.3 - 16
Puzzel Advanced Agent Assist
Puzzel Advanced Agent Assist is a web-based AI assistant for customer service agents, offering information and recommendations drawn from ongoing conversations.
Web5.3 - 175.2
- 18
OmVista AgentAssist
OmVista AgentAssist provides real-time prompts, recommended actions, knowledge, and compliance guidance for customer-facing contact center interactions.
5.1 - 19
RingCentral AVA Agent Assist
RingCentral AVA Agent Assist is paid, web-based software for contact-center support.
Web4.9 - 204.9
- 214.8
- 224.7
- 234.3