ICANotes

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Score7.0

Rank#2 of 32

From$20/mo

Free planNo

Free trialYes

Runs onWeb

Summary

ICANotes is a web-based electronic health record platform for behavioral health clinicians and practices. Its customizable, menu-driven documentation covers assessments, progress notes, treatment plans, SOAP, BIRP and DAP notes, group therapy notes, and discharge summaries. The platform also describes an ambient AI scribe that listens to sessions and produces notes. Practice tools include scheduling, automated reminders, a patient portal, secure messaging, telehealth, billing, and e-prescribing, alongside more than 100 rating scales and assessment tools. Listed connections include labs, clearinghouses, health information exchanges, interoperability services, and PDMPs, with examples such as LabCorp, Quest, Availity, Waystar, and ClaimMD. ICANotes says it maintains HIPAA compliance and describes encryption for transmitted data, authentication, access controls, and audit logs. It is designed for psychiatry, therapy, and addiction treatment, serving clinicians and larger care organizations. The 30-day trial requires no credit card, but excludes e-prescribing and insurance claim submission. The pricing page states a three-month commitment for ICANotes+ subscriptions, then cancellation with 15 days' notice.

Who it is for

ICANotes is intended for psychiatrists, therapists, and addiction treatment practices, from individual clinicians to hospitals and residential programs. Its documentation templates and practice tools are tailored to behavioral health workflows.

What is good

Templates cover SOAP, BIRP, DAP, and group notes.
Includes scheduling, reminders, portal, and secure messaging.
Offers more than 100 clinical rating scales.
30-day trial requires no credit card.

What to know first

No free plan is listed.
Trial excludes e-prescribing and insurance claim submission.
ICANotes+ requires a three-month commitment.
Mobile app coverage is listed as none.

Verdict

ICANotes brings behavioral health documentation and practice tools into a single web platform. Check the trial exclusions and subscription commitment alongside the plan options before choosing it.

ICANotes plans and pricing

All plans

Non-Clinical Users Free First User FREE; +Additional User $25/mo First user free · each additional user $25/mo icanotes.com · 3 Oct 2026

Telehealth add-on $20/mo $20/mo per user Optional feature · per user icanotes.com · 3 Oct 2026

Part-Time Notes Only $35/mo $35/mo 60 notes/month · available only to non-prescribers · $99 activation fee icanotes.com · 3 Oct 2026

Part-Time Non-Prescribing $45/mo $45/mo 60 notes/month · scheduling and automated reminders · secure messaging and client portal · billing and reporting · $99 activation fee icanotes.com · 3 Oct 2026

AI Scribe add-on $49/mo $49/mo per user Optional feature · per user icanotes.com · 3 Oct 2026

Full-Time Notes Only $55/mo $55/mo Unlimited notes · available only to non-prescribers · $99 activation fee icanotes.com · 3 Oct 2026

Compared on therapy scheduling software

Free plan: Yesicanotes.com
Paid from: $25/user/moicanotes.com
Integrated telehealth: Yesicanotes.com
Client portal: Yesicanotes.com
Insurance claims: Yesicanotes.com
Payment processing: Yesicanotes.com
Mobile app coverage: noneicanotes.com

Facts

Product: ICANotes is an electronic health record platform built for behavioral health clinicians and practices.icanotes.com · 3 Oct 2026
Documentation: The platform offers customizable, menu-driven templates for assessments, progress notes, treatment plans, SOAP notes, BIRP and DAP notes, group therapy notes, and discharge summaries.icanotes.com · 3 Oct 2026
AI: The site describes an ambient AI scribe that listens to sessions and creates notes.icanotes.com · 3 Oct 2026
Practice tools: Listed tools include scheduling, automated reminders, a patient portal, secure messaging, telehealth, billing, and e-prescribing.icanotes.com · 3 Oct 2026
Assessments: ICANotes says it offers over 100 clinical rating scales and assessment tools.icanotes.com · 3 Oct 2026
Integrations: The integrations page lists lab, clearinghouse, health information exchange, interoperability, and PDMP connections, including LabCorp, Quest, Availity, Waystar, and ClaimMD.icanotes.com · 3 Oct 2026
Security: The security page says ICANotes maintains HIPAA compliance and describes encrypted transmitted data, user authentication, access controls, and audit logs.icanotes.com · 3 Oct 2026
Certification: ICANotes provides a page for its ONC certification and links to its 2026 real-world test plan.icanotes.com · 3 Oct 2026
Trial limitations: The free 30-day trial requires no credit card, and e-prescribing and insurance claim submission are unavailable during the trial.icanotes.com · 3 Oct 2026
Pricing commitment: The pricing page says an ICANotes+ subscription requires a three-month commitment, after which it may be canceled at any time with 15 days’ notice.icanotes.com · 3 Oct 2026
Support: The About page advertises live onboarding, training, and 24/7 assistance.icanotes.com · 3 Oct 2026
Intended users: The company describes ICANotes as built exclusively for psychiatry, therapy, and addiction treatment, and says it serves psychiatrists, therapists, group practices, hospitals, and residential programs.icanotes.com · 3 Oct 2026