TherapyNotes
TherapyNotes is a paid online practice-management and electronic-health-record system for behavioral health practices.
What TherapyNotes is
TherapyNotes is a paid online practice-management and electronic-health-record system for behavioral health practices. It combines scheduling, documentation, and billing, including one-time and recurring appointments. Every plan includes a client portal, secure client and staff messaging, basic telehealth for up to two participants, unlimited clients, appointments, notes, and file storage. Optional billing tools cover electronic and paper claims, electronic remittance advice, and real-time eligibility checks, with per-use charges. Premium Telehealth costs $15/month per clinician and supports up to 16 participants. TherapyNotes Mobile for iOS/iPadOS and Android provides an agenda, patient directory, secure messaging, notifications, and some offline access, but excludes notes, billing, reports, and portal features. Plans include Solo at $69 a month, Group at $79 a month plus $50 per additional clinician, and Enterprise at $79 a month with at least 30 users. A 30-day trial is available.
Good
- Combines scheduling, documentation, and billing
- Unlimited clients, appointments, notes, and storage
- Includes portal and secure messaging
- Basic telehealth included
- 24/7 phone and email support
Watch out
- No free plan
- Mobile app omits notes and billing
- Premium telehealth costs extra
- Enterprise requires at least 30 users
Who it suits
TherapyNotes suits private practices, agencies, clinics, and other for-profit behavioral-health organizations actively seeing clients. It fits teams needing scheduling, records, billing, messaging, and telehealth in one service.
Verdict
TherapyNotes covers core behavioral-health practice workflows with web and mobile access, messaging, records, and telehealth. Check the mobile limitations and per-use billing charges before choosing a plan.
Plans and prices
From TherapyNotes's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Secure storage | $9 a month | Existing records and billing history remain accessible · cannot create appointments, notes, or patients · portal and listed billing features disabled · $9/month for the first user and $3/month per additional user |
| Solo | $69 a month | Single user · unlimited clients, appointments, notes, and file storage · $69/month for a single user |
| Enterprise | $79 a month | At least 30 users · designated account manager for qualifying accounts · Same rates as Group; requires at least 30 users |
| Group | $79 a month | Unlimited non-clinical users · unlimited clients, appointments, notes, and file storage · $79/month for the first clinician, $50/month per additional clinician |
The facts
Each one read from TherapyNotes's own pages, with the date it was checked.
What it does
- Clinical workflow
- The service integrates scheduling, documentation, and billing, and supports one-time and recurring appointments.checked 11 Oct 2026
- Health information exchange
- TherapyNotes lists HealthConnex in North Carolina and Connie in Connecticut as supported HIE registries for basic encounter data submissions.checked 11 Oct 2026
- Included features
- Every plan includes a client portal, secure client and staff messaging, basic telehealth, unlimited clients, appointments, notes, and file storage.checked 11 Oct 2026
- Mobile limitation
- The mobile app does not include notes, billing, reports, or portal features, and clinicians can access only their own agenda.checked 11 Oct 2026
- Prescribing integration
- TherapyNotes offers integrated ePrescribe functionality, and its help article describes the ePrescribe interface as DrFirst.checked 11 Oct 2026
- Purpose
- TherapyNotes is an online practice management and EHR system for behavioral health practices.checked 11 Oct 2026
- Security
- TherapyNotes says its software incorporates safeguards designed to satisfy applicable HIPAA Privacy and Security Rule requirements, including encrypted communications and database, backups, access controls, and activity logging.checked 11 Oct 2026
- Support
- The pricing page lists 24/7 phone and email support with every plan.checked 11 Oct 2026
- Telehealth
- Basic telehealth is included and supports up to two participants; Premium Telehealth is listed at $15/month per clinician and supports up to 16 participants.checked 11 Oct 2026
- Who it serves
- Standard subscriptions are described for private practices, agencies, clinics, and other for-profit organizations that actively see clients.checked 11 Oct 2026
The company
- Founded
- 2010checked 28 Sep 2026
Money
- Insurance billing
- Optional billing features include electronic claims, paper claims, electronic remittance advice, and real-time eligibility verification, with per-use charges listed on the pricing page.checked 11 Oct 2026
Where it runs
- Mobile app
- TherapyNotes Mobile is available for iOS/iPadOS and Android and provides agenda, patient directory, secure messaging, notifications, and offline access to some information.checked 11 Oct 2026
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